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Genpact
posted 11d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Executing pre-defined tasks with minimum supervision
- Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
- Adherence to defined performance level parameters (efficiency, quality etc)
- Sharing standard methodologies and process ideas
- Identifies problem through audits or customer feedback.
- B.
Com Or any other equivalent Graduate degree
- Prior experience in Dispute/Chargeback/Fraud
- Prior experience in Retail Banking/Mortgage or Finance industry
- Prior exp.
Preferably in voice
- Proficient in written and verbal English interpersonal skills.
- Good knowledge of MS Office.
- Ability to type between 40-60 words per minute with more than 90% accuracy.
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 23 PD
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Work inviroment good
- Salary - Good
For new MoM WFH should b there for 4,5 yr so that mom can handle baby toddler more better with work
PD salary at Genpact
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