QBrainX - ServiceNow Test Lead (5-8 yrs)

ServiceNow Testing Lead

Experience Level : 5+ years

Job Location : Remote

Position Overview :

We are looking for a skilled ServiceNow Testing Lead to oversee and enhance our testing processes for ServiceNow implementations. The ideal candidate will have a strong background in ServiceNow testing, quality assurance methodologies, and leadership experience. This role will be pivotal in ensuring the quality and reliability of our ServiceNow applications.

Key Responsibilities :

- Lead the testing strategy and execution for ServiceNow projects, ensuring comprehensive coverage and adherence to quality standards.

- Collaborate with cross-functional teams to gather requirements and define test cases and test plans.

- Develop and maintain automated test scripts using ServiceNow testing tools and frameworks.

- Manage the testing lifecycle, including planning, design, execution, and reporting of test activities.

- Identify, document, and track defects, ensuring timely resolution and retesting as needed.

- Provide guidance and mentorship to junior testers and team members.

- Ensure compliance with testing best practices and methodologies.

- Conduct regular testing reviews and retrospective sessions to improve processes and outcomes.

- Stay up-to-date with the latest ServiceNow features, tools, and industry trends to enhance testing practices.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 5+ years of experience in software testing, with a focus on ServiceNow applications.

- Strong understanding of ServiceNow platform and its modules, including ITSM and CSM.

- Proficient in testing methodologies, both manual and automated.

- Experience with ServiceNow Automated Test Framework (ATF) and other testing tools.

- Excellent analytical and problem-solving skills.

- Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

- ServiceNow certification (e.g., CSA, CAD) is preferred.

- Experience in Agile methodologies is a plus.