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Genpact Virtual Drive For Freshers - Technical support || Warangal

₹ 3 - 3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Warangal, Hanamkonda

1 vacancy

Genpact Virtual Drive For Freshers - Technical support || Warangal

Genpact

posted 18hr ago

Job Role Insights

Flexible timing

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Genpact Virtual Drive for Freshers - Technical support || Warangal


Note* The interview would be happening on Teams app. Please download the Teams app to join the meeting

Date: 7 March25 (Friday)

Time: 11:30 AM 1:30 PM

Meeting ID: 490 502 259 564
Passcode: 8ai9Ri6M

Location: Warangal (Work from office)

Experience: Only Freshers are eligible (2020/2021/2022/2023/2024 PASSOUTS)

Shifts: Flexible with any shift


Responsibilities:

  • Respond to customer queries and customer's concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you

Minimum qualifications:

  • Graduate (Any Field except Law)
  • Fluent in English
  • Only Freshers are eligible (2020/2021/2022/2023/2024 PASSOUTS)

Preferred qualifications:

  • Effective probing skills and analysing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.




Employment Type: Full Time, Permanent

Read full job description

Prepare for Technical Support roles with real interview advice

Top Genpact Technical Support Interview Questions

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
Q2. What is RTR? What is depreciation?types of depreciation and also journal entries
Q3. What are the Financial statements
View all 1.5k questions

What people at Genpact are saying

Technical Support salary at Genpact

reported by 10 employees
₹1 L/yr - ₹7 L/yr
11% more than the average Technical Support Salary in India
View more details

What Genpact employees are saying about work life

based on 31.6k employees
60%
84%
70%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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