Principal Consultant - Windows Administrator

Principal Consultant - Windows Administrator

Location: Hyderabad

Experience: 8-15 years

Immediate joiner only.

Kindy share resumes to nsenthil.kumar@genpact.com with Sub of Windows Admin" along with notice period.

Genpact is hiring a senior Windows Server Engineer who must be good at root cause analysis, document/report, automate, maintain, troubleshoot and patch windows servers.

• They would help to identify root cause of issues, document issues, generate reports, patch the servers, remediate vulnerabilities, monitor, test and resolve server related queries to their client or company.
• They provide support for IT infrastructure services on all hosted windows operating system flavors from Windows server 2008 to Windows server 2022.

Windows Server Support Engineer Responsibilities:

• Help to identify the root cause of issues. Work with Microsoft and other external vendors to identify the issue.
• Automate tasks, identify process improvements
• Document and report issues
• Lead the team and mentor juniors
• Apply security updates on the server using Microsoft configuration manager (SCCM).
• Vulnerability remediation
• Troubleshoot patching issues
• Troubleshoot server connectivity issues from vcenter, ILOs.
• Monitor server health
• Troubleshoot CPU, Disk space, RDP, server connectivity issues etc
• Generate compliance/vulnerability reports
• Document key issues/root cause
• Installation & Configuration of Server OS
• Server Decommissions
• Handling tickets Incidents/Tasks/Change management requests
• Work with users across different locations on various issues

Windows Server Support Engineer Requirements:

• Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022
• Deployment Tools – WSUS, SCCM
• Excellent Knowledge on Virtualization Technology (VMware, VCenter)
• Server Hardware – Dell/HP/Cisco UCS
• Automation – PowerShell
• Ticketing Tools – ServiceNow
• Good understanding of Windows Active Directory, DNS, DHCP
• Good communication skills
• Outstanding troubleshooting skills
• Outcomes Oriented – Successfully manage a set of responsibilities until its completion
• Team Player with a capability to work successfully with various personalities
• Work well under pressure
• Operate self-sufficiently from home and office as well when required