Front Desk Receptionist

Urgent Hiring for Front Desk Executive Genesys International Corporation Ltd SEEPZ, Andheri (E) Mumbai

Experience: 0 to 5 years

Location: Mumbai (WFO)

• Greeting and Welcoming Guests: Greet guests in a friendly and professional manner and direct them to the appropriate person or department making Visitors Pass.
• Answering and Forwarding Calls: Handling incoming calls, taking messages when necessary and transferring calls to the correct departments or individuals within the organization.
• Managing the Front Desk: Keeping the front desk area tidy and presentable, ensuring all necessary supplies are available (like stationery, visitor badges), and maintaining security by following procedures and controlling access.
• Handling Correspondence: Often receive and sort daily mail and deliveries. Also sending outgoing mail and coordinating courier services as needed.
• Scheduling Appointments and Meetings: Assisting in scheduling appointments for executives or arranging meetings by booking conference rooms and coordinating with attendees.
• Maintaining Records: Keeping accurate records of visitors, including their arrival and departure details, and maintaining a visitor logbook or digital record.
• Providing Information: Offering information to visitors regarding the organization, such as its location, personnel, and services offered.
• Assisting with Administrative Tasks: Filing, photocopying, Housekeeping & Stationery and other administrative duties to support different departments within the organization.
• Handling Travel Arrangements: Assisting travel desk in making travel arrangements and accommodations for staff members or visitors.
• Handling Queries and Complaints: Addressing general inquiries from visitors or callers and assisting with resolving complaints or directing them to the appropriate person for assistance.
• Maintaining Confidentiality: Ensuring that sensitive information and conversations remain confidential.
• Coordinating with Other Departments: Collaborating with other departments to ensure smooth operations, especially in tasks involving visitors or deliveries.

Thanks & Regards,

HR Team,
Genesys International Corporation Ltd,

https://www.igenesys.com/