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3.3

based on 90 Reviews

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33 Futurism Technologies Jobs

Product Support Specialist

2-5 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Product Support Specialist

Futurism Technologies

posted 2mon ago

Job Role Insights

Fixed timing

Job Description

  • * Proven working experience in enterprise technical support, IT support or as a technical engineer
  • * Linux experience, and basic knowledge (log browsing on a Linux VM, basic scripting, file management on a Linux environment etc
  • * Database experience, MySQL, SQL, MongoDB and similar
  • (Knowledge of SQL language is Mandatory)
  • * Cloud experience, Azure, Google Cloud (Nice to have)
  • * Experience with monitoring, metrics, monitors and APM tools (Nice to have)
  • * Tools might include: jenkins, ldap, FTP client and server experience, basic VPN access, experience with linux services, systemctl and similar, tomcat experience, apache httpd, load balancing, spring boot troubleshooting and more * Proficiency in troubleshooting and diagnosing technical issues
  • Experience with Atlassian products
  • Familiar with API and Database queries
  • Must have skills: * MySQL, Java, Linux, Troubleshooting * Problem-Solving: Excellent analytical and problem-solving abilities, with a keen attention to detail
  • * Customer Service: Strong communication and interpersonal skills with a customer-centric approach
  • Ability to explain complex technical concepts to non-technical users
  • * Teamwork: Ability to work collaboratively in a fast-paced, team-oriented environment
  • * Time Management: Strong organizational skills and the ability to manage multiple tasks and priorities effectively
  • Ability to adapt in a fast-paced, evolving environment
  • Nice to have skills: * Java is a nice to have, as most of our applications run on java

Employment Type: Full Time, Permanent

Read full job description

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What people at Futurism Technologies are saying

What Futurism Technologies employees are saying about work life

based on 90 employees
51%
85%
78%
79%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Futurism Technologies Benefits

Work From Home
Health Insurance
Job Training
Soft Skill Training
Cafeteria
Team Outings +6 more
View more benefits

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Futurism Technologies Bangalore / Bengaluru Office Location

View all
Bengaluru Office
Futurism House, Survey No. 105, Opp. Sadanand Resort,, Mumbai-Bengaluru Bypass Highway, Baner, Mahalunge, Pune, Maharashtra 411045, India Bengaluru
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