Associate Technical Services Engineer

Technology: Axway managed file transfer Admin Responsibilities: Configuring and Maintaining Axway (MFT).Manage file transfer workflows, job scheduling, and automation tasks in Axway MFT.

Ensure the secure exchange of files between internal systems and external vendors. Troubleshooting and resolve issues related to file transfers, including errors, delays and network connectivity problems. Implementing security measures, including encryption/Decryption, certificates, and secure transfer protocol.

Must have: Strong understanding of MFT solutions architecture, design, and implementation.knowledge of networking concepts (IP, DNS, Firewalls, etc.,) Ability to troubleshoot file transfer-related issues, including performance optimization.

Strong understanding of data transfer security protocols and encryption.

Experience with monitoring tools and troubleshooting methodologies.

Good communication skills, managing customers and handling escalations. Knowledge of implementing ITIL practices in Support.

Good to have: Good knowledge of IBM MQ, Solace, Tibco, Shell Scripting.