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74 Firstsource Solutions Jobs

Trainer

2-7 years

₹ 4.5 - 6.5L/yr

Hyderabad / Secunderabad

6 vacancies

Trainer

Firstsource Solutions

posted 27d ago

Job Role Insights

Flexible timing

Job Description


Preferred candidate profile :


  • Immediate Joiners preferred
  • Bachelor's degree
  • Proven experience in training with over 1+ years of experience as a Trainer.
  • Minimum of 2 years of experience in Claims Adjudication
  • Experience with the development of training materials including presentations, user manuals, and assessments.
  • Classroom management skills
  • Strong analytical and technical skills
  • Exceptional organizational abilities
  • Excellent interpersonal and communication skills.
  • Visionary mindset with the ability to identify and implement innovative training solutions.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Familiarity with learning management systems and digital training platforms (ex: Articulate 360 applications) is a plus

Role & responsibilities:

  • Conducting multiple trainings for new hires and managed nesting along with certification process
  • Maintain the training effectiveness above the required threshold by holding strong governance process in training
  • Ability to read through various standard operating procedures and communicate the extracts to the trainees clearly
  • Identify gaps between internal process and customers expectations to help business produce the desired outcome
  • Create content / training material for effective training
  • Revamp the training materials to suit the need of current business and easy understanding / knowledge transfer to trainees
  • Liaison with QA to calibrate process knowledge
  • Conduct workshops for project team members on recent update and US healthcare industry trends
  • Perform user acceptance testing for any new process rollouts / automation in the program
  • Provides refresher training for bottom quartile
  • Support the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriately
  • Periodic knowledge calibration with client


Interested candidates kindly share your updated CV to gsyed.suhail@firstsource.com

Contact: Suhail HR - 9290528486 (WhatsApp)



Employment Type: Full Time, Permanent

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People are getting interviews at Firstsource Solutions through

(based on 201 Firstsource Solutions interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
27%
22%
21%
5%
4%
2%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Firstsource Solutions are saying

3.6
 Rating based on 9 Trainer reviews

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Dislikes

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Read 9 reviews

Trainer salary at Firstsource Solutions

reported by 38 employees
₹2.8 L/yr - ₹6.1 L/yr
6% more than the average Trainer Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.3k employees
61%
53%
64%
53%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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