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79 Firstsource Solutions Jobs

International Chat Process

0-5 years

₹ 2 - 3L/yr

Mumbai, Malad west

30 vacancies

International Chat Process

Firstsource Solutions

posted 15hr ago

Job Description

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our right shore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies

Job Title: Customer Support International Chat

Location: Mindspace Malad west Mumbai

Work from Office

Education: Undergraduate and Graduate are eligible (B.E/B.Tech/BSc/IT graduate freshers not Eligible)

B.A/B.com - Fresher are Eligible or HSC with 12Months of experience

Language preferred : Fluent in English

Rotational Shift - 5 days working



Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers. The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries.



Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Firstsource Solutions through

(based on 201 Firstsource Solutions interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
27%
22%
21%
5%
4%
2%
19% candidates got the interview through other sources.
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What people at Firstsource Solutions are saying

5.0
 Rating based on 2 Intern reviews

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Read 2 reviews

Intern salary at Firstsource Solutions

reported by 1 employee
₹0.2 L/yr - ₹0.2 L/yr
94% less than the average Intern Salary in India
View more details

What Firstsource Solutions employees are saying about work life

based on 4.3k employees
61%
53%
64%
53%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Firstsource Solutions Benefits

Submitted by Company
Job Training
Soft Skill Training
Cafeteria
Free Transport
Submitted by Employees
Job Training
Cafeteria
Free Transport
Soft Skill Training
Work From Home
Health Insurance +6 more
View more benefits

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3.6
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Tech Mahindra

3.6
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Accenture

3.9
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Cognizant

3.8
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Capgemini

3.8
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IBM

4.1
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LTIMindtree

3.9
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Teleperformance

3.9
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Concentrix Corporation

3.8
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iEnergizer

4.7
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WNS

3.4
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Infosys BPM

3.7
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Conneqt Business Solutions

3.7
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HGS

3.9
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Omega Healthcare

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Conduent

3.5
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Foundever

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Firstsource Solutions Mumbai Office Locations

View all
Mumbai, Maharashtra Office
Headquarter
4th Floor, Umang Tower, Mindspace, New Link Road, Malad West, Mumbai 400064 Mumbai, Maharashtra
400064
Mumbai Office
Firstsource Solutions Ltd, 6th Floor, Peninsula Chambers, Ganpatrao Kadam Marg, Lower Parel Parel Mumbai
Maharashtra 400013

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