Premier Customer Care Representative

Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics; Inquiry; Issue Resolution; Pro-active Notification; Pro-active Prevention; Relationship Management; Run and Provide Customized Reporting

Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals.
Participates/leads in the design, development and implementation of processes within area of expertise.

Analytical Skills;Judgement Decision Making Skills;Planning Organizing Skills;Presentation Skills;Problem Solving Skills,