Add office photos
Engaged Employer
i
This company page is being actively managed by
FCI CCM Team. If you also belong to the team, you
can get access from
here
FCI CCM
Compare
All Filters
11 FCI CCM Jobs
Production Support Engineer
FCI CCM
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Perform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis.
- Look for areas of improvement in monitoring, application stability.
- Should be open to learn FCIinhouse Product and other technologies and excel them.
- Communicate with line of business and management the overall status and health of the application.
- Be the first point of contact for production issues, support requests and alerts.
- Ensure issues and outages are properly documented.
- Proactively monitor application and infrastructure alerts and be able to react quickly.
- Documents major maintenance events and other significant product related issues
- Key part of constant improvement process. Recommending and implementing solutions to mitigate repeat issues and early detection.
- Directs and coordinates operation, maintenance, and repair of equipment and systems in field installations and internal teams.
- Communicate/escalate issues to appropriate functional areas with supporting evidence from application logs, pcap, service trend data etc.
- Writes and submits Engineering Change Requests (ECRs) to engineering to correct product performance deficiencies or reliability problems.
- Implement and manage service monitoring tools including agent-based application monitoring, log analysis/trending and health metrics.
- Documentation of application flows, monitoring techniques and resolution playbooks.
Employment Type: Full Time, Permanent
Read full job descriptionFCI CCM Interview Questions & Tips
Prepare for FCI CCM Production Support Engineer roles with real interview advice
People are getting interviews at FCI CCM through
People are getting interviews through
(based on 12 FCI CCM interviews)
Job Portal
Campus Placement
Referral
67%
25%
8%
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at FCI CCM are saying
Rating based on 1 Production Support Engineer
review
Anonymous · Banking Operations
in Navi Mumbai, Maharashtra
Likes
Good service and fun
Dislikes
No reason
Read 1 reviewProduction Support Engineer salary at FCI CCM
reported by
4
employees
with 2-3
years exp.
₹4.4
L/yr - ₹5.3
L/yr
8%
less
than the average Production Support Engineer Salary in India
View more details
What FCI CCM employees are saying about work life
based on 245 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Compare FCI CCM with
ITC
Compare
Hindustan Unilever
Compare
Nestle
Compare
Britannia
Compare
Marico
Compare
Dabur
Compare
Godrej Consumer Products
Compare
Colgate Palmolive
Compare
Procter & Gamble
Compare
GlaxoSmithKline Consumer Healthcare
Compare
Tekwissen
Compare
Collabera Technologies
Compare
Softenger
Compare
XcelServ Solutions
Compare
Capital Numbers Infotech
Compare
Akal Information Systems
Compare
Damco Solutions
Compare
Foray Software
Compare
Webskitters
Compare
Nelito System
Compare
Senior JAVA Developer
3-6 Yrs
Prayagraj / Allahabad, Varanasi, Ghaziabad +3 more
Share an Interview