Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by FCI CCM Team. If you also belong to the team, you can get access from here

FCI CCM Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

21 FCI CCM Jobs

Production Support Engineer

3-8 years

Noida

1 vacancy

Production Support Engineer

FCI CCM

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

We are seeking a Production Support Engineer who will be responsible for providing technical support to customers using Java-based applications and certain composition engines like Quadient, OpenText, etc. Provide optimal solutions for the core problems, code fixes, diagnose and fix operational issues.

Roles and Responsibilities:

Issue Resolution and SLA Adherence:
  • Resolve complex issues with minimal downtime and adherence to SLAs.
  • Perform RCA for critical failures and provide comprehensive documentation.
  • Implement failover mechanisms for high availability during outages.
Automation and Predictive Analysis:
  • Automate recurring tasks using Python, Bash, or other scripting tools.
  • Configure proactive monitoring and alerts to minimize manual intervention.
  • Use predictive analysis to identify and preempt potential failures.
Technical Expertise:
  • Troubleshoot databases (SQL/NoSQL) and optimize query performance.
  • Work extensively with Kafka for messaging and Amazon EKS for container orchestration.
  • Develop and maintain solutions using Java and Spring Boot.
Collaboration and Documentation:
  • Conduct biweekly review meetings with stakeholders.
  • Escalate critical issues to Level 2 with detailed analysis and logs.
  • Maintain clear documentation of workflows, application flows, and resolution playbooks.
  • Foster a collaborative team environment by sharing learnings and solutions.
Monitoring and Alerting:
  • Configure tools like Prometheus, Grafana, or ELK for real-time system monitoring.
  • Set up proactive alert systems to address potential system issues.
  • Audit monitoring configurations to align with evolving system requirements.
New Feature Development and Maintenance:
  • Collaborate with product teams to deploy new features effectively.
Desired Candidate profile:
  • Bachelor degree in computer science or related field.
  • 3+ years of experience in production support or related roles.
  • Expertise in Java, SQL, Kafka, MongoDB, and Amazon EKS.
  • Proficiency in scripting languages like Python and Bash.
  • Familiarity with cloud services, microservices architecture, and DevOps tools.
  • Strong analytical and problem-solving skills with RCA and log analysis experience.
The company offers a range of employee benefits including:
  • Cashless medical insurance for employees, spouses, and children
  • Accidental insurance coverage
  • Life insurance coverage
  • Retirement benefits including Provident Fund (PF) and Gratuity
  • ESI*
  • Complementary meal coupons
  • Company-paid transportation
  • Sodexo benefits for income tax savings
  • Paternity & Maternity Leave Benefit
  • National Pension Saving

Employment Type: Full Time, Permanent

Read full job description

FCI CCM Interview Questions & Tips

Prepare for FCI CCM Production Support Engineer roles with real interview advice

What people at FCI CCM are saying

Production Support Engineer salary at FCI CCM

reported by 5 employees with 2-3 years exp.
₹4.2 L/yr - ₹5.3 L/yr
19% less than the average Production Support Engineer Salary in India
View more details

What FCI CCM employees are saying about work life

based on 245 employees
50%
76%
60%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

FCI CCM Benefits

Submitted by Company
Health Insurance
Team Outings
Free Food
Tax Free Benefits
Free Transport
Cafeteria +7 more
Submitted by Employees
Health Insurance
Cafeteria
Work From Home
Free Food
Job Training
Soft Skill Training +6 more
View more benefits

Compare FCI CCM with

ITC

3.9
Compare

Hindustan Unilever

4.2
Compare

Nestle

3.9
Compare

Britannia

4.0
Compare

Marico

4.0
Compare

Dabur

4.0
Compare

Godrej Consumer Products

4.1
Compare

Colgate Palmolive

4.1
Compare

Procter & Gamble

4.1
Compare

Duck Creek Technologies

4.4
Compare

Entrata

4.2
Compare

Ascent HR Technologies Private Limited

3.7
Compare

CodeClouds

4.5
Compare

FinThrive

3.7
Compare

Vyapar

3.5
Compare

Grey Orange

3.2
Compare

Mobileum

3.3
Compare

SirionLabs

3.8
Compare

AgreeYa Solutions

3.2
Compare

Evolent Health International

3.9
Compare

Similar Jobs for you

Production Support Engineer at FCI CCM

Kolkata, Mumbai + 5

2-5 Yrs

₹ 4-7 LPA

Production Support Engineer at Luxoft

Hyderabad / Secunderabad

2-3 Yrs

₹ 8-12 LPA

Production Support Engineer at Nuvento Systems

Kochi

1-3 Yrs

₹ 4-5 LPA

Production Support Engineer at Zeller

Kolkata, Mumbai + 5

4-7 Yrs

₹ 7-10 LPA

Production Support Engineer at Lucy Electricle

Vadodara

3-6 Yrs

₹ 3-6 LPA

Production Support Engineer at Fincor

Chandigarh

1-3 Yrs

₹ 3-5 LPA

Production Support Engineer at LITTLE ROBIN TECHNOLOGY PARTNERS PRIVATE LIMITED

3-10 Yrs

₹ 12-30 LPA

Production Support Engineer at Inovartech

Hyderabad / Secunderabad

6-11 Yrs

₹ 10-20 LPA

Production Support Engineer at Everestek Technosoft Solutions

Mumbai

5-10 Yrs

₹ 10-20 LPA

Production Support Engineer at QuinStreet, Inc.

Pune

2-4 Yrs

₹ 2-4 LPA

FCI CCM Noida Office Location

View all
Noida, Uttar Pradesh Office
Headquarter
FCI- CCM, Fusion Square, Plot No. 5A & 5B 8th Floor, Sector 126, Noida UP 201 303, India Noida, Uttar Pradesh
201303

Production Support Engineer

3-8 Yrs

Noida

2mon ago·via naukri.com

Quality Assurance Engineer- Automation

3-6 Yrs

Noida

3d ago·via naukri.com

Senior Engineer - DevOps

5-7 Yrs

Noida

10d ago·via naukri.com

No Code Automation and SaaS Integration Specialist

3-8 Yrs

Mumbai

11d ago·via naukri.com

Robotic Engineer - Logistics Engineer

5-10 Yrs

Maharashtra

11d ago·via naukri.com

Senior Engineer- Devops

5-9 Yrs

Noida

12d ago·via naukri.com

Robotic Engineer - Logistics Engineer

2-5 Yrs

Kolkata, Mumbai, New Delhi +4 more

17d ago·via naukri.com

No Code Automation and SAAS Integration Specialist

3-4 Yrs

Kolkata, Mumbai, New Delhi +4 more

17d ago·via naukri.com

Senior Engineer -DevOps

5-6 Yrs

Kolkata, Mumbai, New Delhi +4 more

18d ago·via naukri.com
write
Share an Interview