AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
FCI CCM
Compare
All Filters
21 FCI CCM Jobs
Production Support Engineer
FCI CCM
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Perform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis.
- Look for areas of improvement in monitoring, application stability.
- Should be open to learn FCIinhouse Product and other technologies and excel them.
- Communicate with line of business and management the overall status and health of the application.
- Be the first point of contact for production issues, support requests and alerts.
- Ensure issues and outages are properly documented.
- Proactively monitor application and infrastructure alerts and be able to react quickly.
- Documents major maintenance events and other significant product related issues
- Key part of constant improvement process. Recommending and implementing solutions to mitigate repeat issues and early detection.
- Directs and coordinates operation, maintenance, and repair of equipment and systems in field installations and internal teams.
- Communicate/escalate issues to appropriate functional areas with supporting evidence from application logs, pcap, service trend data etc.
- Writes and submits Engineering Change Requests (ECRs) to engineering to correct product performance deficiencies or reliability problems.
- Implement and manage service monitoring tools including agent-based application monitoring, log analysis/trending and health metrics.
- Documentation of application flows, monitoring techniques and resolution playbooks.
Employment Type: Full Time, Permanent
Read full job descriptionFCI CCM Interview Questions & Tips
Prepare for FCI CCM Production Support Engineer roles with real interview advice
What people at FCI CCM are saying
Production Support Engineer salary at FCI CCM
What FCI CCM employees are saying about work life
Compare FCI CCM with
ITC
Hindustan Unilever
Nestle
Britannia
Marico
Dabur
Godrej Consumer Products
Colgate Palmolive
Procter & Gamble
Duck Creek Technologies
Entrata
Ascent HR Technologies Private Limited
CodeClouds
FinThrive
Vyapar
Grey Orange
Mobileum
SirionLabs
AgreeYa Solutions
Evolent Health International
Similar Jobs for you
Friends Color Images - Senior DevOps Engineer - AWS/Azure Platforms (5-7 yrs)
5-7 Yrs
Robotic Engineer - Logistics Engineer
2-5 Yrs
Kolkata, Mumbai, New Delhi +4 more
No Code Automation and SAAS Integration Specialist
3-4 Yrs
Kolkata, Mumbai, New Delhi +4 more
Recently Viewed
JOBS
Unifize
No Jobs
JOBS
DentalKart
No Jobs
JOBS
Sandoz
No Jobs
SALARIES
FCI CCM
SALARIES
FCI CCM
JOBS
Appknox
No Jobs
REVIEWS
Black Box Corporation
No Reviews
SALARIES
Xoriant
SALARIES
Apexon
SALARIES
Dabur
