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Engaged Employer

FCI CCM

4.4
based on 246 Reviews

Working at FCI CCM

Company Summary

Today, we lie at the forefront of the Customer Communications Management industry that is helping organizations deliver exceptional customer experiences with our products and services. Backed by 6 dec

Overall Rating

4.4/5
based on 246 reviews
highly rated categories
37% above
industry average
highly rated categories
Highly rated for

Company Culture, Skill Development, Job Security

Work Policy
Work from office
Work from office
92% employees reported
Monday to Friday
Monday to Friday
76% employees reported
Flexible timing
Flexible timing
50% employees reported
No travel
No travel
60% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
17 employees reported
Cafeteria
Cafeteria
15 employees reported
Free meal
Free meal
14 employees reported
Job/Soft skill training
Job/Soft skill training
11 employees reported
View all benefits

About FCI CCM

Founded in1959 (65 yrs old)
India Employee Count501-1k
Global Employee Count501-1k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
Websitefci-ccm.com
Primary Industry
Other Industries
FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications. Our mission is to eliminate the dead, one-way communications and make it easy for organizations to lean on one-to-one customer experiences. FCI provides customer communication management solutions and services to organizations to meet their business goals, support regulatory compliance, and drive business growth. At FCI, we believe there is a better way to communicate with your customers. A more valuable, less stereotyped way where customers are engaged rather than just being informed. We enable organizations to create amazing digital experiences (DX) for their customers through interactive, on-demand and batch communications. We focus on customer-centricity which is one of the core aspects of delivering delightful customer experiences. We offer a wide range of services starting from CCM implementation, migration, and version upgrades to quality assessment (QA). FCI serves a gamut of SMBs and large-scale enterprises that come from diversified industry verticals such as banking, insurance, financial services, healthcare, telecom and utility.
Mission: Innovate Relentlessly, Customer Obsession and Succeed Together.
Vision: To help organizations make conversations with their customers across channels & deliver an exceptional customer experience with every interaction.
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FCI CCM Ratings

based on 246 reviews

Overall Rating

4.4/5
How AmbitionBox ratings work?
5
134
4
73
3
18
2
10
1
11

Category Ratings

4.3

Company Culture

4.3

Skill Development

4.3

Job Security

4.2

Work-Life Balance

4.2

Work Satisfaction

4.1

Salary & Benefits

4.0

Promotions/Appraisal

FCI CCM is rated 4.4 out of 5 stars on AmbitionBox, based on 246 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at FCI CCM
based on 231 reviews
4.2
Rated by 54 Women
Rated 4.1 for Company Culture and 4.1 for Job Security
4.5
Rated by 177 Men
Rated 4.4 for Company Culture and 4.4 for Skill Development

Work Policy at FCI CCM

based on 23 reviews in last 6 months
Work from office
92%
Hybrid
8%

FCI CCM Reviews

Top mentions in FCI CCM Reviews

+ 5 more

Compare FCI CCM with Similar Companies

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Overall Rating
4.4/5
based on 246 reviews
4.0/5
based on 5.4k reviews
4.0/5
based on 2.2k reviews
4.2/5
based on 5.3k reviews
Highly Rated for
Company culture
Skill development
Job Security
Job Security
Skill development
Salary & Benefits
Skill development
Job Security
Skill development
Job Security
Company culture
Critically Rated for
No critically rated category
Promotion/Appraisals
Promotion/Appraisals
Promotion/Appraisals
Primary Work Policy
Work from office
92% employees reported
Work from office
78% employees reported
Work from office
67% employees reported
Work from office
59% employees reported
Rating by Women Employees
4.2
Good
rated by 54 women
3.8
Good
rated by 454 women
3.9
Good
rated by 378 women
4.0
Good
rated by 676 women
Rating by Men Employees
4.5
Good
rated by 177 men
4.0
Good
rated by 4.5k men
4.0
Good
rated by 1.6k men
4.3
Good
rated by 4.1k men
Job Security
4.3
Good
4.1
Good
3.9
Good
4.0
Good
View more

FCI CCM Salaries

4.1
rated by 246 employees for salaries

Software Developer

(36 salaries)
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₹3.2 L/yr - ₹10 L/yr

Software Engineer

(24 salaries)
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₹3 L/yr - ₹9.5 L/yr

QA Engineer

(18 salaries)
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₹2.4 L/yr - ₹6.5 L/yr

Associate Software Developer

(15 salaries)
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₹3 L/yr - ₹4.3 L/yr

Senior Technical Lead

(13 salaries)
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₹19 L/yr - ₹33 L/yr

Senior Software Engineer

(13 salaries)
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₹11 L/yr - ₹33 L/yr

Business Development Manager

(12 salaries)
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₹6 L/yr - ₹9.3 L/yr

System Administrator

(10 salaries)
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₹2.5 L/yr - ₹5 L/yr

Key Account Manager

(10 salaries)
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₹1.6 L/yr - ₹6.3 L/yr

Executive Accountant

(8 salaries)
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₹3 L/yr - ₹3.6 L/yr

FCI CCM Interview Questions

Interview Process at FCI CCM

based on 6 interviews in last 1 year
Interview Experience
5.0
Excellent
Difficulty level
Easy
20%
Moderate
80%

People are getting interviews through

based on 12 FCI CCM interviews
Job Portal
67%
Campus Placement
25%
Referral
8%
*0% candidates got the interview through other sources
stats-bars
High confidence

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FCI CCM FAQs

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