FatakPay Digital - Manager - Debt Collection Strategy (3-8 yrs)

Job Title : Manager Strategy (Collection).

Company Name : FatakPay Digital Pvt Ltd.

Department : Debt Collection.

Experience : 2 years Minimum in the Same Profile.

Product : Loans.

Location : Andheri (East).

Job Overview :

- FatakPay is a dynamic financial services company specializing in providing loans to individuals and businesses.

- We are seeking a highly motivated and strategic-minded individual to join our team as a Manager Strategy in the Debt Collection department.

- The successful candidate will be responsible for developing and executing comprehensive debt collection strategies across various buckets in our loan portfolio.

- The role involves utilizing digital, physical, and call centre channels to optimize collections and minimize delinquencies.

Key Responsibilities:

Strategy Development:

- Formulate and implement effective debt collection strategies in alignment with company goals and regulatory guidelines.

- Analyse portfolio data to identify trends, risks, and opportunities for improvement in debt recovery.

Multi-Channel Approach:.

- Utilize digital channels, physical outreach, and call centre operations to maximize debt recovery across different stages of delinquency.

- Implement innovative solutions to enhance the efficiency of debt collection processes.

Risk Assessment:.

- Conduct regular risk assessments to identify potential defaults and develop proactive measures to mitigate such risks.

- Collaborate with risk management teams to refine and optimize risk models.

- Performance Monitoring:.

- Establish key performance indicators (KPIs) for debt collection operations and monitor performance against targets.

- Provide regular reports and analysis to senior management, highlighting areas for improvement and success stories.

- Compliance: Ensure compliance with industry regulations and legal requirements in all debt collection activities.

- Stay informed about changes in regulations and adjust strategies accordingly.

Team Collaboration:.

Collaborate with cross-functional teams, including risk management, legal, and technology, to align debt collection strategies with broader organizational objectives.

Qualifications and Skills:.

- Bachelor's degree in Business, Finance, or a related field. Advanced degrees or professional certifications are a plus.

- Proven experience in debt collection strategy development and implementation.

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Familiarity with regulatory requirements related to debt collection.

- Ability to lead and inspire cross-functional teams.