Esds Software Solution - Collections & Client Liaison Role (0-4 yrs)

Brief Background:

This role is crucial for enhancing communication between the Sales and Delivery teams, focusing specifically on managing collections and client follow-ups to ensure efficient & Improved Collections.

Reporting to - CEO CMD What the Role needs to Achieve

- The primary objective is to streamline communication regarding client payments and collections status, improve collection efficiency, and proactively address issues to ensure timely collections.

Location - Nashik

ROLES AND RESPONSIBILITIES:

Role : Manages communication with Pre-Sales, Delivery, and Sales teams, focusing on collections and client follow-ups.

Responsibilities:

- Coordinate with the Pre-Sales, Sales and Delivery teams to monitor collections and address issues proactively.

- Ensure regular communication between CMD, the Delivery team, and Sales regarding client payments and collections status.

- Prepare updates and action plans to improve collections.

- Work Distribution: Works with finance and sales teams to ensure collections are on track and escalate any delays for CMDs input.

ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED:

- Strong communication and interpersonal skills.

- Proficiency in financial analysis and reporting.

- Ability to coordinate effectively with multiple teams.

- Strong problem-solving and proactive approach to issues.

- Familiarity with collection processes and client relationship management

EDUCATIONAL QUALIFICATIONS - MBA in Finance or Chartered Accountant

EXPERIENCE:

- 0-4 years (Proven experience in managing communication across teams and improving operational efficiencies.)