Lead - Collection Strategy - Microfinance Sector (4-10 yrs)

Position: : Lead Collection Strategy

REPORTS TO: Head Collections

Experience: : 4-10 Years

Location: Trichy (WFO)

Key Responsibilities:

1. Strategy Development:

- Develop comprehensive collection strategies tailored to the microfinance sector.

- Identify and implement innovative approaches to improve recovery rates and reduce non-performing assets (NPAs).

- Collaborate with senior management to align collection strategies with overall business objectives.

2. Data Analysis and Reporting:

- Analyze collection data to identify trends, patterns, and areas for improvement.

- Develop and utilize advanced analytical models to predict delinquency and optimize recovery efforts.

- Prepare detailed reports and presentations on collection performance, providing insights and recommendations to senior management.

3. Policy and Process Optimization:

- Design and implement standardized collection policies and procedures.

- Continuously review and refine collection processes to enhance efficiency and compliance.

- Ensure that all collection activities adhere to regulatory requirements and company policies.

4. Technology Integration:

- Leverage technology and data analytics tools to enhance collection strategies.

- Implement and manage collection management software and systems to streamline operations.

- Stay updated on technological advancements and industry best practices to maintain a competitive edge.

5. Stakeholder Collaboration:

- Work closely with other departments, such as risk management, customer service, and operations, to ensure a holistic approach to collections.

- Engage with external partners and agencies to enhance collection efforts and strategies.

- Provide training and support to collection teams to ensure alignment with strategic goals.

6. Risk Management and Compliance:

- Identify and mitigate risks associated with the collection process.

- Ensure compliance with legal and regulatory requirements, including data protection and customer rights.

- Conduct regular audits and reviews to maintain high standards of compliance and risk management.

Qualifications:

- Bachelor's degree in Finance, Business Administration, or a related field; advanced degree or certification in collections or strategy management is preferred.

- Extensive experience in collections strategy development, preferably in the microfinance industry.

- Strong analytical and problem-solving skills with a focus on data-driven decision making.

- Excellent communication and presentation skills.

- Proficiency in data analytics tools and collection management software.

- In-depth knowledge of microfinance operations and regulatory environment.

- Ability to work independently and as part of a team.

- Strong leadership and project management abilities.

Please submit your resume and a compelling cover letter or reach out to me at 7416429984.