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3 Farida Gupta Jobs
Customer Experience Associate
3-8 years
₹ 3 - 5L/yr
New Delhi
1 vacancy
Customer Experience Associate
Farida Gupta
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Manage large amounts of calls and emails, and social media, if required.
- Identify and assess customers needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Employment Type: Full Time, Permanent
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What people at Farida Gupta are saying
Customer Experience Associate salary at Farida Gupta
reported by
4
employees
with 7-9
years exp.
₹4.2
L/yr - ₹5.5
L/yr
18%
more
than the average Customer Experience Associate Salary in India
View more details
What Farida Gupta employees are saying about work life
based on 24 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Farida Gupta Benefits
View more benefits
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