Demand Generation Specialist - 3471

Job Description : Demand Generation Specialist

Job brief:

We are looking for candidates who will be working as a DEMAND GENERATION SPECIALIST. The successful candidate will be able to accept ownership for effectively making outbound calls, web research on publicly available domains, setting up appointments with prospects, meeting internal quality standards.

Responsibilities
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage clients by taking the extra mile
Keep records of all conversations in our database in a comprehensible manner
Frequently attend inhouse educational seminars to improve knowledge and performance level

Meet personal/team quality and quantity targets

Requirements
Previous experience in a customer support role
Min 1+ years of international calling experience
Strong phone, verbal communication skills and active listening skills
Familiarity with basic knowledge of Microsoft office
Client focus and adaptability to different personality types

Ability to multi-tasking, set priorities and manage time effectively
Willing to work in rotational shifts

Perks and Benefits :-
One-time Meal
Saturday & Sunday Fixed Off
Group Medical Insurance
Team Outings
Rewards and Recognition
Internal Job Postings