Inside Sales Executive

Position: Inside Sales Representative

Experience: 2-4 years

Responsibilities:

1. Lead Generation & Qualification:

• Research and identify potential customers aligned with the Ideal Customer Profile (ICP).
• Initiate outbound calls, emails, and social media outreach to prospects.
• Secure meetings with targeted buyer persona.
• Qualify leads by understanding their Salesforce usage, challenges, and potential fit for the product.

2. Prospect Engagement:

• Conduct initial discovery calls to identify customer pain points and business needs.
• Present the product's value proposition in a clear and compelling manner.
• Conduct the product demo, coordinate with internal teams for deep demonstrations.
• Coordinate with marketing to execute targeted campaigns and follow up on inbound leads.
• Drive the follow up conversations with the interested & nurture customer contacts.

3. Pipeline Management:

• Maintain a robust and up-to-date sales pipeline in the CRM (e.g., Salesforce).
• Schedule product demos and handover qualified leads to field sales or account executives.
• Keep track of hot, warm & cold leads.
• Ensure qualified pipeline targets are aligned & met on weekly & monthly basis

4. Collaboration:

• Work closely with marketing and field sales teams to optimize lead nurturing and conversion strategies.
• Provide feedback on messaging, campaigns, and lead quality to improve outreach efforts.

5. Reporting & Insights:

• Track and report weekly metrics such as call volume, meetings scheduled, and qualified leads.
• Analyze customer feedback to identify trends and recommend improvements to the sales strategy.

6. Sales Enablement:

• Stay updated on the product features, industry trends, and competitor offerings.
• Use sales tools (e.g., LinkedIn Sales Navigator, CRM, Apollo, HubSpot, ChatGPT, Perplexity etc.) effectively to maximize productivity

Required Skills:

• Proven track record of generating leads in Americas market with consistent target achievement
• Proven ability to communicate value propositions to technical and business audiences
• Self-driven with a strong ability to plan the work schedule & manage multiple activities like, calling, emailing, demos, internal coordination etc.
• Strong listening and discovery skills to identify customer needs
• Familiarity with Salesforce and its ecosystem is a significant advantage
• Competence in using CRM systems (e.g., Salesforce, HubSpot) and prospecting tools
• Added advantage-B2B SaaS or technology sales, experience with buyer persona being CXO, Analysts, IT heads
• Soft Skills: High energy, self-motivation, resilience, and a results-oriented mindset

Key Performance Indicators (KPIs):

• Number of leads generated and qualified per week
• Conversion rates from lead to opportunity
• Number of discovery calls scheduled
• Contribution to the overall revenue pipeline

Qualification:

• Bachelors degree in business, marketing or a related field is preferred
• The candidate must be ready to work in any shift and employment service agreement of 2.5 years