Project Manager - Core Services

Summary

• A Project Manager in Core Services is responsible for planning and leading all phases of IS Strategic Projects of varying size, scope and complexity.
• These strategic projects support and enhance our mission to provide world class infrastructure to our operations.
• The Project Manager is responsible for providing visibility to management team members within and across all departments, keeping them informed of the project status, resource capacity, roadblocks, and risks.
• The Project Manager will direct the day-to-day activities of Analysts, Developers and other IS personnel for the duration of their involvement in a project.
• A Project Manager will assume responsibility for successfully meeting the business requirements of simultaneous projects and will lead cross functional teams tackling complex problems.

Minimum Qualifications

• 8 to 12 years of IT experience with strong knowledge in Supply Chain / Logistics domain
• Knowledge on IT infrastructure will be an added advantage but not mandatory though
• Communication of status and results with technical and non-technical audience
• Excellent time management and follow up skills
• Experience initiating, planning, and managing projects
• Ability to form strong relationships and build a collaborative environment across IS Department
• Experience on SAFe/Agile framework
• Knowledge on Logistics domain and DevOps
• Hands on experience on ADO or similar tools
• Exceptional organization skills
• Ability to resolve open issues and manage risks
• Excellent leadership skills including facilitation, motivation, negotiation, and team building
• PMP certification or any equivalent
• Skilled at working both independently and with cross-functional teams
• Ability to communicate effectively with a wide spectrum of people
• Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus

Major Responsibilities

• Schedule and run effective project meetings and training. This includes preparation, execution, and follow up (i.e., create agenda, facilitate a focused discussion, create, and publish meeting minutes, create and follow up on action items, and solicit feedback)
• Hold team accountable to deadlines
• Create and maintain project plan
• Protect and raise visibility to other work that is impacting the project plan
• Prepare and communicate regular updates on status to all project stakeholders
• Escalate risks and discuss roadblocks with all project stakeholders
• Coordinate consulting and training with external parties
• Run and review project metrics
• Maintain a high-level understanding of the tasks that each member of the project team is working on
• Promptly resolve issues and provide visibility to management team on action taken or if help is needed with a proposed solution
• Facilitate task assignment for optimal usage of project resources
• Identify and propose areas for improvement

Behavior Expectations:

• Strong interpersonal skills
• Enthusiastic learner
• Resourceful, self-driven and self-sufficient
• Performs well under deadline constraints
• Manages multiple and competing priorities
• Ability to work both independently and on teams
• Demonstrates attention to detail
• Exercises analytical thinking
• Exhibits strong verbal and written communication
• Customer service-oriented attitude

Reporting Structure

• Team Manager, Core Services .