AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
39 Exotel Jobs
Vice President of Product Management
Exotel
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About Exotel
Exotel is a leading cloud communications company that empowers businesses to reimagine customer engagement
Our innovative solutions in CPaaS (Communications Platform as a Service), CCaaS (Contact Center as a Service), Chatbot technologies, and Generative AI enable organizations to deliver seamless, intelligent, and personalized experiences across channels
With a global footprint, Exotel partners with industry leaders to drive business transformation through cutting-edge technology
Role Overview As the Vice President Product Management, you will lead the vision, strategy, and execution of Exotels product portfolio, including CPaaS, CCaaS, Chatbots, and Generative AI
Your role will be pivotal in shaping the future of the customer communication landscape, driving innovation, and achieving measurable business outcomes
This is a high-impact leadership position where you will directly influence Exotels growth and position as a market leader
We are looking for a visionary yet detail-oriented product leader who thrives in a dynamic, fast-paced environment, enjoys problem-solving, and is passionate about creating impactful solutions that delight customers
Key Attributes We Seek
Visionary Thinking: The ability to foresee industry trends and position Exotels product offerings to meet future market needs
Customer Obsession: Deep empathy for customers, ensuring product strategies align with real-world challenges and drive tangible value
Data-Driven Decision-Making: A sharp analytical mind capable of leveraging data to prioritize, iterate, and innovate effectively
Strategic Execution: Strong focus on translating vision into actionable roadmaps that deliver timely, high-quality results
Leadership: Proven capability to inspire, mentor, and grow a diverse, high-performing Product Management team
Collaboration: A team player who fosters alignment across engineering, design, marketing, sales, and customer success
Agility: Comfort with navigating ambiguity, adapting to changing priorities, and balancing long-term strategy with short-term execution
Key Skills Experiences We Seek
Product Management Expertise:
At least 1518 years of experience in Product Management, with leadership roles in cloud communications, SaaS, or AI-driven platforms
Proven track record of scaling and managing complex product portfolios
Experience integrating Generative AI and cutting-edge technologies into product offerings
Has taken at least one product from conception to launch and scale
Customer-Centric Design:
Ability to synthesize customer feedback, market research, and competitive insights into actionable strategies
Expertise in creating products that solve real customer problems while delivering measurable business outcomes
Leadership and Influence:
Demonstrated ability to build, scale, and mentor high-performing teams
Experience managing cross-functional teams to deliver cohesive product strategies
Ability to influence without authority to drive consensus in building, positioning and selling products
Business Impact:
Experience managing product lines with a significant impact on revenue growth
Strong understanding of key business metrics, including user adoption, NPS, and ROI
Strong business acumen to assess TAM, SAM and the like to assess and prioritise building the right products
Technical Understanding: comfort with cloud technologies, AI, and the software development lifecycle
Ability to navigate technical conversations and align product goals with engineering capabilities
Strong understanding of Contact Center or CRM products is a plus
What This Role Offers
Strategic Leadership: Be one of the top leaders in the organization, shaping the product vision that defines Exotels market position
Innovative Culture: Opportunity to work on cutting-edge technologies in AI and cloud communications
Impact: Your contributions will directly influence Exotels growth, customer success, and industry leadership
Growth: A high-visibility role that offers professional advancement as Exotel scales globally
Collaboration: A dynamic and inclusive work environment that values every voice and fosters innovation
Employment Type: Full Time, Permanent
Read full job descriptionExotel Interview Questions & Tips
Prepare for Exotel roles with real interview advice
What people at Exotel are saying
What Exotel employees are saying about work life
based on 113 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Exotel Benefits
View more benefits
Compare Exotel with
Knowlarity
Compare
MyOperator
Compare
Ozonetel Systems
Compare
Ameyo
Compare
JustCall
Compare
Tata Communications
Compare
Voxco
Compare
CallHippo
Compare
Azuga Telematics
Compare
World Fashion Exchange
Compare
Shell Recharge Solutions
Compare
Klouddata Labs
Compare
Skava
Compare
PlanSource
Compare
Mutual Mobile
Compare
SELLinALL
Compare
CodeGlo
Compare
Energy Exemplar
Compare
Winspire Solutions
Compare
Vanenburg
Compare
Resident Support Engineer-(Linux/Databases/Networking)
1-4 Yrs
Bangalore / Bengaluru
Customer Success Manager- Retail"> Customer Success Manager- Retail
2-6 Yrs
Bangalore / Bengaluru
Share an Interview