Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Exotel

Compare button icon Compare button icon Compare
3.1

based on 105 Reviews

filter salaries All Filters

25 Exotel Jobs

Site Reliability Engineer -2 "> Site Reliability Engineer -2

Exotel

 · 

3.1

 based on 105 Reviews

5-9 years

Bangalore / Bengaluru

1 vacancy

Site Reliability Engineer -2 "> Site Reliability Engineer -2

Exotel

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Orcale Telecom Operations Linux Administration Analytical Chemistry Incident Management

+ 3 more

Job Description

About Us
Exotel is the emerging market s leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa.
Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju s, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel s suite of communication APIs, Ameyo s omnichannel contact centre (merger), and Cogno AI s conversational AI platform (acquisition) over the cloud. They re a $100 million Series D funded company with $60 million in ARR.
SRE @ Exotel
-Provide on-call support for production environments for incident management.
- Troubleshoot, debug and resolve incidents in a timely manner.
- Perform RCA and participate in the post mortem process to ensure service reliability.
- Implement CI/CD related pipelines and automations.
- Participate in the change management process to ensure operational consistency and improvements.
- Setting up and configuration of infrastructure components and software services.
- Work with other teams responsible for infrastructure, network, applications and infosec.
- Escalate dependent issues with relevant teams and follow up for timely resolution.
- Understand the architecture of our services and products.
- Document runbooks, configurations, and best practices.
- Be on rotational on-call roaster
What are we looking for
-Bachelor degree in computer science or equivalent
- 3+ years working on-call on production environments.
- Strong understanding of linux OS and TCP/IP networking fundamentals
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Strong Sysadmin/Linux command / scripting skills
- Excellent accountability to take things to logical conclusion
- Experience working on asterisk pbx software
- Experience with DevOps tools like Jenkins, Ansible, Kubernetes, Git
- Team-player, proactive, flexible and able to work in a fast-paced environment

Employment Type: Full Time, Permanent

Read full job description

Prepare for Site Reliability Engineer roles with real interview advice

People are getting interviews at Exotel through

(based on 9 Exotel interviews)
Job Portal
Campus Placement
33%
22%
45% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at Exotel are saying

Site Reliability Engineer salary at Exotel

reported by 6 employees with 1-8 years exp.
₹3.4 L/yr - ₹16.3 L/yr
34% less than the average Site Reliability Engineer Salary in India
View more details

What Exotel employees are saying about work life

based on 105 employees
79%
89%
65%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Exotel Benefits

Work From Home
Team Outings
Health Insurance
Child care
Cafeteria
Free Food +6 more
View more benefits

Compare Exotel with

Knowlarity

4.2
Compare

MyOperator

3.0
Compare

Ozonetel Systems

4.1
Compare

Ameyo

3.4
Compare

JustCall

4.0
Compare

Tata Communications

4.1
Compare

Voxco

4.6
Compare

CallHippo

2.8
Compare

Cogoport

2.8
Compare

Treebo Hotels

3.3
Compare

KrazyBee

3.7
Compare

Naaptol Online Shopping

3.7
Compare

TravelTriangle

3.8
Compare

Metawallah

4.9
Compare

MedTourEasy

4.8
Compare

Wicked Ride Adventures

4.0
Compare

91Squarefeet

3.3
Compare

Vogo Automotive

4.0
Compare

Simpl

2.9
Compare

Bijnis

3.8
Compare

Similar Jobs for you

Site Reliability Engineer at Trellix

Bangalore / Bengaluru

2-8 Yrs

₹ 4-10 LPA

Site Reliability Engineer at Medallia, Inc.

Pune

6-8 Yrs

₹ 12-16 LPA

Site Reliability Engineer at Arting Digital

Bangalore / Bengaluru

7-10 Yrs

₹ 5-8 LPA

Site Reliability Engineer at TechIntegrants

Noida

3-8 Yrs

₹ 5-10 LPA

Site Reliability Engineer at SIGMA SOFTWARE

Pune

3-6 Yrs

₹ 5-8 LPA

Site Reliability Engineer at Hansen Technologies

Pune

3-6 Yrs

₹ 7-7 LPA

Site Reliability Engineer at Indusind Bank

Gurgaon / Gurugram

3-5 Yrs

₹ 7-10 LPA

Site Reliability Engineer at American Express Company

Bangalore / Bengaluru

2-4 Yrs

₹ 9-13 LPA

Site Reliability Engineer at Quorum Software

Pune

5-8 Yrs

₹ 9-12 LPA

Site Reliability Engineer at Resy

Bangalore / Bengaluru

2-4 Yrs

₹ 4-6 LPA

Site Reliability Engineer -2 "> Site Reliability Engineer -2

5-9 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

Senior Engineering Manager

14-17 Yrs

Bangalore / Bengaluru

6hr ago·via naukri.com

Integration & Customisation Engineer 2

2-3 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

Site Reliability Operations -3"> Site Reliability Operations -3

4-6 Yrs

Bangalore / Bengaluru

5d ago·via naukri.com

SE-3"> SE-3

3-8 Yrs

Bangalore / Bengaluru

5d ago·via naukri.com

Member Technical Staff-3

6-8 Yrs

Bangalore / Bengaluru

13d ago·via naukri.com

Performance Marketing Manager

8-10 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

Tech Support Engineer - L2"> Tech Support Engineer - L2

2-5 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

Tech Support Engineer - L1 "> Tech Support Engineer - L1

1-3 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

Exotel - Manager - Performance Marketing (7-12 yrs)

7-12 Yrs

Gurgaon / Gurugram

1mon ago·via iimjobs.com
More about working at Exotel

Jobs from Similar Companies

Exotel Global Jobs by Locations

write
Share an Interview