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4.8

based on 27 Reviews

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221 Arting Digital Jobs

Site Reliability Engineer

7-10 years

Bangalore / Bengaluru

1 vacancy

Site Reliability Engineer

Arting Digital

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Experience: 7+ Years
Work mode: WFO
Primary skills: Cloud Monitoring Operations (GCP Azure) , Python , ServiceNow

Qualification: Any Engineering/ Computers degree

Roles Responsibilities :

Daily Operations Monitoring:
  • Actively monitor systems, applications, and infrastructure across cloud environments (GCP Azure).
  • Ensure that service levels, such as uptime and performance, meet the expected standards.
    Support Tickets Issue Resolution:
  • Work on support tickets raised by platform users, addressing technical problems and providing timely solutions to ensure smooth operations.

    Incident Management:
  • Lead the management and resolution of incidents, minimizing downtime and ensuring quick recovery.
  • Manage the incident lifecycle from detection to resolution, coordinating across teams as necessary.

    Root Cause Analysis Problem Management:
  • Perform root cause analysis for incidents and recurring problems to prevent future occurrences. Document findings and implement preventive measures to maintain service reliability.

    Automation Optimization:
  • Write scripts and automation tools (primarily using Python) to reduce manual intervention and optimize operational tasks, driving efficiency and consistency.

    Cloud Monitoring Operations (GCP Azure):
  • Leverage your expertise in cloud technologies to monitor and manage resources in GCP and Azure environments.
  • Ensure seamless integration, configuration, and scaling of cloud services.

    ServiceNow Integration:
  • Use ServiceNow for managing and tracking incidents, requests, and changes. Ensure proper documentation and ticket management following ITIL best practices.

    Collaboration with Cross-functional Teams:
  • Work closely with development, operations, and other engineering teams to maintain a unified approach to platform reliability and performance. Provide inputs for continuous improvement of the platform and processes.

    Required Skills Qualifications:

    Cloud Monitoring Operations:
  • Proven experience in managing operations across Google Cloud Platform (GCP) and Microsoft Azure.
  • Hands-on experience with cloud monitoring tools and techniques.

    Incident Management:
  • Experience in leading incident response efforts, coordinating across teams, and minimizing the impact of outages.

    Scripting Automation:
  • Proficiency in Python for automation tasks. Knowledge of other scripting languages is a plus.


Employment Type: Full Time, Permanent

Read full job description

What people at Arting Digital are saying

What Arting Digital employees are saying about work life

based on 27 employees
84%
79%
96%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Arting Digital Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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