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Senior Manager
EXL Service
posted 29d ago
Job Role Insights
Flexible timing
Job Description
Job Title: Project Manager - Conversational AI & CX
Job Summary :
Seeking an experienced Project Manager to oversee conversational AI and CX projects. The role involves planning, managing, and delivering innovative solutions while coordinating with cross-functional teams and engaging stakeholders.
Key Responsibilities :
- Develop project plans, define deliverables, and manage budgets.
- Lead and motivate project teams.
- Engage with stakeholders, provide updates, and ensure satisfaction.
- Identify risks, implement mitigation strategies, and resolve issues.
- Oversee quality assurance and testing processes.
- Maintain project documentation and report to management.
Qualifications :
- Bachelors degree in relevant field; PMP mandatory.
- Proven experience in technology-driven projects, AI, and CX.
- Strong leadership, communication, and organizational skills.
Employment Type: Full Time, Permanent
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What people at EXL Service are saying
Rating based on 81 Senior Manager
reviews
Anonymous · Data Science & Machine Learning
in Gurgaon / Gurugram
Likes
Like the work.culture and supportive colleagues. Lot of opportunities to learn and growth.
Dislikes
Less office parties. Low budget for team engagement activities. Low transport options from company. No parking inside campus for junior employees and even Senior managers.
Read 81 reviewsSenior Manager salary at EXL Service
reported by
741
employees
with 5-20
years exp.
₹14.5
L/yr - ₹40
L/yr
29%
more
than the average Senior Manager Salary in India
View more details
What EXL Service employees are saying about work life
based on 6.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
EXL Service Benefits
Submitted by Company
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family
Submitted by Employees
View more benefits 
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EXL Service Noida Office Locations
Noida Office
A 102, Sector 58, Noida Uttar Pradesh, 201301, India
Noida
201301
201301
Noida Office
A-37,Sector 64, Noida , Uttar Pradesh, 201301, India
Noida
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