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Senior Manager
EXL Service
posted 1mon ago
Job Role Insights
Flexible timing
Job Description
Senior Manager of Product Management
Role Summary
This role is responsible for driving product management, solutions support and innovation, and project leadership within EXL Healths Healthcare Payment Integrity Business Unit. Focused on delivering scalable solutions and aligning with strategic goals, this position combines product roadmap development, cross-functional collaboration, and project execution to ensure impactful and competitive outcomes.
This role is responsible for driving product management, solutions support and innovation, and project leadership within EXL Healths Healthcare Payment Integrity Business Unit. Focused on delivering scalable solutions and aligning with strategic goals, this position combines product roadmap development, cross-functional collaboration, and project execution to ensure impactful and competitive outcomes.
Key Responsibilities
Product Management (60%):
- Product Roadmap Development: Design and manage the roadmap for existing and new products, aligning with evolving client needs and market demands.
- Lifecycle Management: Oversee products through their lifecycle, ensuring alignment with strategic objectives and market relevance.
- Market Strategy: Collaborate with leadership to shape and scale the units market strategy, focusing on modernization and strategic growth.
- Stakeholder Engagement: Act as the primary voice of the product, engaging stakeholders to ensure solutions align with business objectives and resonate with clients.
Solutions Support & Innovation (20%):
- Solution Design & Customization: Work with cross-functional teams (product, sales, technical experts) to develop tailored solutions for clients, aligning with their strategic goals.
- Industry Research: Stay updated on healthcare and payer industry trends, emerging technologies, and competitive landscapes to keep EXL ahead of market demands.
- Client Strategy & Messaging: Craft storyboards, solution presentations, and sales pitches to enhance client engagement and product positioning.
- Marketing & Sales Support: Develop supporting materials, including case studies, product demonstrations, and videos, to enable business development efforts.
Project Leadership (20%):
- Project Planning & Execution: Plan, manage, and execute projects within defined timelines and budgets, ensuring regular updates and alignment with project expectations.
- Issue Resolution & Process Optimization: Identify potential roadblocks proactively, address challenges, and continuously seek process improvements for optimized project flow.
- Cross-Functional Coordination: Act as a liaison between departments to keep momentum and ensure successful project outcomes through collaboration and alignment with leadership.
Education
- Bachelors Degree required; MBA preferred.
Skills and Experience
- Experience: 8-12 years of product management/ownership experience in Healthcare IT products that handles claims processing, claims management, revenue cycle management, clinical data analytics
- Technical Skills: Proficient in SQL, Excel, and process visualization tools; strong presentation skills (e.g., PowerPoint, Visio).
Soft Skills
- Leadership & Collaboration: Proven project management skills, relationship-building, and ability to drive projects across teams.
- Analytical & Strategic Thinking: Strong research, analysis, and problem-solving abilities to adapt within a dynamic healthcare environment.
- Customer Focus: Ability to prioritize and engage with client needs effectively.
Preferred Skills
- Knowledge of latest trends of AI, Microsoft Azure, AWS and cloud platforms
- Experience in partnerships, healthcare business development, mergers and acquisitions healthcare.
Reports to - AVP, Product Management
Employment Type: Full Time, Permanent
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What people at EXL Service are saying
Rating based on 82 Senior Manager
reviews
Anonymous · Data Science & Machine Learning
in Gurgaon / Gurugram
Likes
Like the work.culture and supportive colleagues. Lot of opportunities to learn and growth.
Dislikes
Less office parties. Low budget for team engagement activities. Low transport options from company. No parking inside campus for junior employees and even Senior managers.
Read 82 reviewsSenior Manager salary at EXL Service
reported by
761
employees
with 5-20
years exp.
₹14.5
L/yr - ₹41.4
L/yr
30%
more
than the average Senior Manager Salary in India
View more details
What EXL Service employees are saying about work life
based on 6.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
EXL Service Benefits
Submitted by Company
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family
Submitted by Employees
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