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527 EXL Service Jobs
Executives
1-4 years
₹ 1.8 - 5.5L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Pune
1 vacancy
Executives
EXL Service
posted 2d ago
Job Description
Basic Functions
Role includes gathering inputs and updating pre-requisites for new business set up and policy renewals for multiple Commercial Lines of Business. Details are updated on the system based on the data, instructions and process guidelines, with referrals to underwriters where required. Updated documents are sent to underwriters / brokers for further action, approval or closure of request
Essential Functions
Evaluate incoming requests, interpret necessary information for completing assigned tasks
Complete data structuring for new business and share with underwriters for Quoting
Issue policy schedule /documents to broker for new policies and at renewal
Reviewing terms of the policy to provide support in the decision of policy renewal
Interact with Underwriters as necessary to complete assigned tasks and take necessary approvals
Access Workflow Systems for updating work status and assigning work to Underwriter for review
Primary Internal Interactions
AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
Manager for the purpose of review, feedback, clarification and operations communication
Agents for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required
Subject Matter Expert for the purpose of work thread related issues and escalated transactions
QCA/reviewer for the purpose of feedback and audits
Trainers for the purpose of Pre-process and Process training
Primary External Interactions
SME / Trainers at the client end for training
Referral/Exception/ escalation teams at the client end for the purpose of seeking clarifications/required information
Skills
Technical Skills
Proficient with computer systems and software including Microsoft Excel, Outlook and Word
Process Specific Skills
Ability to understand and interpret special instructions
Responsible to handle high volume of transactions and identify scenarios demanding escalation to supervisor to avoid negative business (process or financial) impact
Effectively balance quality, timeliness and productivity standards
Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others
Aptitude
Self-discipline
Result orientation
Adaptability
Strong attention to detail and high numeracy skills
Soft skills
Good written and verbal communication skills
Effective comprehension skills
Ability to multitask, priorities and manage daily work activities
Employment Type: Full Time, Permanent
Read full job descriptionEXL Service Interview Questions & Tips
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Top EXL Service Executive Interview Questions
Q1. if you have knowledge of excel tell me difference between hlookup,vlookup and xlookup?
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Executive interview
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What people at EXL Service are saying
Rating based on 307 Executive
reviews
Anonymous · Back Office
in New Delhi
Likes
EXL is a great company to start your career with. Doesn't pay much. Facilities are excellent. Tight security. Great work life balance.
Dislikes
Doesn't pay much
Read 307 reviewsExecutive salary at EXL Service
reported by
1.7k
employees
₹1.1
L/yr - ₹5.7
L/yr
29%
less
than the average Executive Salary in India
View more details
What EXL Service employees are saying about work life
based on 6.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
EXL Service Benefits
Submitted by Company
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family
Submitted by Employees
View more benefits 
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Pune
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Pune Office
Tower No 1, Ground Floor/First Floor, Magarpatta City, Hadapsar, Pune, 411013, India
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