SAP C4C Consultant

Job Description:

We are seeking an experienced SAP C4C Consultant with over 8 years of expertise in implementing and supporting SAP Cloud for Customer solutions. The ideal candidate will have a strong background in both public and private cloud environments, demonstrating a proven track record of delivering high-quality SAP solutions.

Key Responsibilities:

• Lead end-to-end implementation of SAP C4C projects, ensuring alignment with business requirements and best practices.
• Collaborate with cross-functional teams to analyze and design customer engagement processes.
• Configure and customize SAP C4C modules, including Sales, Service, and Marketing, to meet client needs.
• Provide expert guidance on public and private cloud strategies, ensuring optimal deployment and performance.
• Conduct training sessions and workshops for end-users and stakeholders.
• Troubleshoot and resolve technical issues, ensuring minimal disruption to business operations.
• Stay updated on SAP innovations and best practices, applying this knowledge to enhance existing systems.
• Prepare detailed documentation, including functional specifications and user manuals.
• Support system testing, validation, and data migration activities.
• Foster strong relationships with clients, providing exceptional support and consulting services.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field.
• SAP Certified in SAP C4C (Cloud for Customer).
• 8+ years of experience in SAP C4C implementation and support.
• Strong experience in both public and private cloud environments.
• Proficiency in integration with other SAP solutions (e.g., SAP S/4HANA, SAP Hybris).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Experience in Agile methodologies and project management.