Front Office Executive

Job Summary

Front office executive is responsible for managing the front desk operations and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company. A front office executive is accountable for performing administrative tasks to ensure smooth operations such as managing phone calls, responding to emails, greeting guests courteously, scheduling appointments, organising files and maintaining office supplies.

Role & responsibilities

• Managing the reception area and ensuring the office is neat and presentable.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/ department.
• Handling incoming and outgoing mail and its packages.
• Taking care of general tasks such as scheduling appointments, organising files and maintaining office supplies including but not limited to stationery and other materials.
• Assisting management team in day-to-day administrative tasks.
• Perform all other tasks assigned by the line manager.

Preferred candidate profile

• Excellent communication and interpersonal skills.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English, Hindi, and Gujarati languages
• Proficiency in using computers and hands-on experience with MS Office apps.