Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

1 Teleperformance Escalation Specialist Job

Escalation Specialist

1-3 years

₹ 0.5 - 2.25L/yr

Indore

100 vacancies

Escalation Specialist

Teleperformance

posted 12d ago

Job Role Insights

Flexible timing

Job Description

Greetings for the Day!!!


We're actively hiring for Escalation Specialist.


Role & responsibilities:


1. Handle customer queries:

2. Resolve customer complaints

3. Provide product/ services information

4. Process customer request

5. Maintain customer records


Preferred candidate profile -


Education: Graduate/undergraduate

Experience: 1 Year of experience.

Skills: Excellent communication, problem solving, interpersonal skills.

Basic computer knowledge.



Perks and benefits for Outstation Candidates


  • Competitive salary.
  • Relocation Bonus
  • Accommodation for 14 days
  • Bus/Train Reimbursement
  • 5.5 days working
  • PF, Insurance, Gratuity Benefit

Requirement

  • 1-3 years of experience in a similar role or related field (customer service).
  • Excellent communication skills with ability to articulate thoughts clearly both verbally and written.

Interested candidates can drop their CV on the given number. 6263550984(Rachita)


Employment Type: Full Time, Permanent

Read full job description

Prepare for Escalation Specialist roles with real interview advice

What Escalation Specialist at Teleperformance are saying

Escalation Specialist salary at Teleperformance

reported by 6 employees with 3-8 years exp.
₹1.8 L/yr - ₹4.5 L/yr
36% less than the average Escalation Specialist Salary in India
View more details

What Teleperformance employees are saying about work life

based on 28.9k employees
53%
38%
59%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare

Infosys

3.6
Compare

TCS

3.7
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

Similar Jobs for you

Escalation Desk at Teleperformance (TP)

Indore

1-5 Yrs

₹ 1-2.75 LPA

Talent Acquisition at Global Talent Track

Mumbai

0-1 Yrs

Not Disclosed

Support Analyst at ZeroFOX

Bangalore / Bengaluru

0-3 Yrs

₹ 2-5 LPA

Sales Representative at Skylark Information Technologies

Kochi

0-2 Yrs

₹ 1.25-3 LPA

Sales and Business Development Intern at Sunstone

Gurgaon / Gurugram

0-1 Yrs

Not Disclosed

Sales and Business Development Intern at Sunstone

Pune

0-1 Yrs

Not Disclosed

Business Development Intern at Skyfi Education Labs

Bangalore / Bengaluru

0-1 Yrs

Not Disclosed

Beauty Advisor at Westside

Chennai

0-2 Yrs

₹ 1.75-2 LPA

Customer Support Representative at Advance Decorative Laminate Pvt Ltd

Noida

1-4 Yrs

₹ 1-3.5 LPA

Escalation Desk Executive at Teleperformance (TP)

Bhopal, Indore

2-6 Yrs

₹ 1-2.5 LPA

Escalation Specialist

1-3 Yrs

₹ 0.5 - 2.25L/yr

Indore

13d ago·via naukri.com

Similar Designation Jobs in Teleperformance

write
Share an Interview