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Operations Manager - RAN/ NOC Operations
12-16 years
Noida
1 vacancy
Operations Manager - RAN/ NOC Operations
Ericsson
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Handling Telecom Network Operations and maintaining service availability for RAN,RF and Transmission nodes with proper work focus for Alarm Monitoring, support Hardware/software/configuration related issues, configuration of all Nodes pertaining to RAN/RF domains and emergency handling/outage Support for RAN/RF/Transmission nodes/products/network (Specific to various Vendors (i.e Ericsson, ZTE, Nokia, Huawei etc.).Interfaces: Customers, MSIP, GSI, Sales, KAM !
What you will do:
- Ensuring a smooth operation of the Services and Network under RAN.
- Be part of a team managing specific RAN activities.
- Preventive & Corrective Maintenance.!
- High focus on developing the team to meet SLA/WLA.
- Problem Issues and Follow-ups (CSR) with various Stakeholders for RAN/RF Operations.
- Performance Analysis & Investigation!
- Collaborate with Customer, 3PP and related Stakeholders.
- Ensure smooth and quality system/service handover from Project with Acceptance Test.
- Management in Trouble-shooting/Fault finding/RCA in configuration/hardware/software
- Outage/emergency Management.
- To undertake any other reasonable task as assigned.
The skills you bring:
- Degree in Engineering or equivalent experience.
- Having 12+ years of experience as a Ran/RF Expert in a mobile network environment.
- Strong Problem Mangement Skills
- Must have People management exp including performance review and skill enhancement
- Understanding of Cloud network in reference to RAN/RF technologies.
- Management and technical certification will be added advantage
- A consistent track record of success, with a minimum of 8-12 years on job hands-on experience of a large sized technical team in a customer service environment.
Desired skills/knowledge
- Excellent customer service skills
- Tracing & Decoding in term of Customer Complaints.
- Problem solving skills || Tenacity and perseverance || Flexibility in working hours
- Fluent in written and spoken English, other languages also beneficial
Employment Type: Full Time, Permanent
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34%
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14%
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17% candidates got the interview through other sources.
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What people at Ericsson are saying
Rating based on 7 Operations Manager
reviews
Anonymous · Operations
in Noida
Likes
Good work culture
Dislikes
slow monetary growth for old employees
Read 7 reviewsOperations Manager salary at Ericsson
reported by
46
employees
with 9-20
years exp.
₹9.5
L/yr - ₹36.8
L/yr
118%
more
than the average Operations Manager Salary in India
View more details
What Ericsson employees are saying about work life
based on 6.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ericsson Benefits
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