Add office photos
Premium Employer
i
This company page is being actively managed by
Ericsson Team. If you also belong to the team, you
can get access from
here
Ericsson
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
129 Ericsson Jobs
Operations Manager - RAN/ NOC Operations
12-16 years
Noida
1 vacancy
Operations Manager - RAN/ NOC Operations
Ericsson
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Handling Telecom Network Operations and maintaining service availability for RAN,RF and Transmission nodes with proper work focus for Alarm Monitoring, support Hardware/software/configuration related issues, configuration of all Nodes pertaining to RAN/RF domains and emergency handling/outage Support for RAN/RF/Transmission nodes/products/network (Specific to various Vendors (i.e Ericsson, ZTE, Nokia, Huawei etc.).Interfaces: Customers, MSIP, GSI, Sales, KAM !
What you will do:
- Ensuring a smooth operation of the Services and Network under RAN.
- Be part of a team managing specific RAN activities.
- Preventive & Corrective Maintenance.!
- High focus on developing the team to meet SLA/WLA.
- Problem Issues and Follow-ups (CSR) with various Stakeholders for RAN/RF Operations.
- Performance Analysis & Investigation!
- Collaborate with Customer, 3PP and related Stakeholders.
- Ensure smooth and quality system/service handover from Project with Acceptance Test.
- Management in Trouble-shooting/Fault finding/RCA in configuration/hardware/software
- Outage/emergency Management.
- To undertake any other reasonable task as assigned.
The skills you bring:
- Degree in Engineering or equivalent experience.
- Having 12+ years of experience as a Ran/RF Expert in a mobile network environment.
- Strong Problem Mangement Skills
- Must have People management exp including performance review and skill enhancement
- Understanding of Cloud network in reference to RAN/RF technologies.
- Management and technical certification will be added advantage
- A consistent track record of success, with a minimum of 8-12 years on job hands-on experience of a large sized technical team in a customer service environment.
Desired skills/knowledge
- Excellent customer service skills
- Tracing & Decoding in term of Customer Complaints.
- Problem solving skills || Tenacity and perseverance || Flexibility in working hours
- Fluent in written and spoken English, other languages also beneficial
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations Manager roles with real interview advice
People are getting interviews at Ericsson through
People are getting interviews through
(based on 258 Ericsson interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
36%
19%
14%
9%
3%
2%
17% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Ericsson are saying
Rating based on 7 Operations Manager
reviews
Anonymous · Operations
in Noida
Likes
Good work culture
Dislikes
slow monetary growth for old employees
Read 7 reviewsOperations Manager salary at Ericsson
reported by
46
employees
with 9-20
years exp.
₹9.5
L/yr - ₹36.8
L/yr
118%
more
than the average Operations Manager Salary in India
View more details
What Ericsson employees are saying about work life
based on 6.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ericsson Benefits
Submitted by Company
Benefits and rewards Career benefits Lifestyle benefits
Submitted by Employees
View more benefits 
Compare Ericsson with
Nokia
Compare
Cisco
Compare
Huawei Technologies
Compare
Qualcomm
Compare
IBM
Compare
Accenture
Compare
TCS
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
Vodafone Idea
Compare
Bharti Airtel
Compare
Tata Communications
Compare
ACT Fibernet
Compare
Verizon
Compare
Aerial Telecom Solutions
Compare
Aircel
Compare
Bharat Sanchar Nigam
Compare
Pratap Technocrats
Compare
Telenor
Compare
Similar Jobs for you
Share an Interview