Fraud Control Manager

The role in a gist:

As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. As a FCU Manager you will lead the development and execution of fraud prevention and control strategies to safeguard the company's operations. This role involves identifying fraud risks, designing preventive measures, managing investigations, and ensuring compliance with internal and regulatory standards. Read more on what we are looking for in the role.

What you will work on:

• Lead the Fraud Control Unit (FCU) in identifying, evaluating, and mitigating fraud risks across loan origination, underwriting, disbursement, and collection processes.
• Develop and implement fraud prevention strategies and operational processes to detect, prevent, and respond to fraudulent activities.
• Monitor fraud detection systems and optimize them to increase detection accuracy and efficiency.
• Conduct fraud risk assessments and ensure effective fraud control measures are in place across all business functions.
• Investigate and manage fraud incidents, including case documentation, root cause analysis, and reporting.
• Work with internal stakeholders to ensure processes are robust and fraud risks are minimized.
• Coordinate with law enforcement and external agencies as required to support fraud investigations.
• Provide regular fraud risk management reports to senior management, highlighting trends, potential threats, and mitigation plans.
• Train and educate employees on fraud prevention techniques and awareness to foster a fraud-aware culture across the organization.
• Track regulatory changes related to fraud prevention and ensure the company remains compliant with all relevant regulations.