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8 Edwisely Jobs
Associate Customer Success Manager
Edwisely
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Associate Customer Success Manager at Edwisely
Overview of the role:
Join us as an Associate Customer Success Manager and revolutionize the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact.
Key Responsibilities:
- Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded.
- Analyze customer data to enhance experiences and drive business growth.
- Research and publish insightful white papers that contribute to industry knowledge.
- Develop training materials and conduct product demonstrations to empower clients.
- Develop and document high-level strategies for accomplishing specific project objectives.
- Evaluate and refine onboarding processes, communication infrastructures, and customer success initiatives.
Desired Impact Creator Profile:
- Proven experience in people management.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Excellent presentation skills
- A genuine passion for the education sector and a desire to enact change.
- Proven experience working in the Education sector/Educational NGOs.
- Flexibility to travel as needed.
Employment Type: Full Time, Permanent
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What people at Edwisely are saying
What Edwisely employees are saying about work life
based on 18 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Edwisely Benefits
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