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8 Edwisely Jobs

Associate Customer Success Manager

1-6 years

Visakhapatnam

1 vacancy

Associate Customer Success Manager

Edwisely

posted 20d ago

Job Description


Associate Customer Success Manager at Edwisely
Experience: 1-6 years
Location: Vizag- Andhra Pradesh
Overview of the role:
Join us as Associate Customer Success Manager and revolutionize the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact.
Key Responsibilities:
  • Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded.
  • Analyze customer data to enhance experiences and drive business growth.
  • Research and publish insightful white papers that contribute to industry knowledge.
  • Develop training materials and conduct product demonstrations to empower clients.
  • Develop and document high-level strategies for accomplishing specific project objectives.
  • Evaluate and refine onboarding processes, communication infrastructures, and customer success initiatives.
Desired Impact Creator Profile:
  • Proven experience in people management.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • A genuine passion for the education sector and a desire to enact change.
  • Proven experience working in the Education sector/Educational NGOs.
  • Flexibility to travel as needed.

Employment Type: Full Time, Permanent

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What people at Edwisely are saying

What Edwisely employees are saying about work life

based on 18 employees
67%
93%
93%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Edwisely Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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