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8 Edwisely Jobs
Associate Customer Success Manager
Edwisely
posted 30d ago
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Flexible timing
Key skills for the job
Job Description
Associate Customer Success Manager at Edwisely
- Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded.
- Analyze customer data to enhance experiences and drive business growth.
- Research and publish insightful white papers that contribute to industry knowledge.
- Develop training materials and conduct product demonstrations to empower clients.
- Develop and document high-level strategies for accomplishing specific project objectives.
- Evaluate and refine onboarding processes, communication infrastructures, and customer success initiatives.
- Proven experience in people management.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- A genuine passion for the education sector and a desire to enact change.
- Proven experience working in the Education sector/Educational NGOs.
- Flexibility to travel as needed.
Employment Type: Full Time, Permanent
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