Front Office Manager For Night shift

Roles and Responsibilities

• Manage front office operations during night shift, ensuring smooth patient flow and efficient reception services.
  
• Handle phone calls, respond to queries, and resolve issues promptly.
  
• Supervise front desk staff, providing guidance and support as needed.
  
• Conduct hospital rounds to ensure seamless coordination between departments.
  
• Oversee emergency situations effectively, maintaining calmness under pressure.
  

Desired Candidate Profile

• 1-4 years of experience in a similar role (night manager or equivalent).
  
• Strong communication skills for handling phone calls and resolving patient complaints.
  
• Ability to work independently with minimal supervision during night shifts.
  
• Proficiency in managing multiple tasks simultaneously while maintaining accuracy and attention to detail.