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Quality Assurance Specialist
DIYguru Education & Research
posted 13hr ago
Job Role Insights
Flexible timing
Job Description
- Ensure Content Quality : Review and evaluate all educational content and training materials, including course materials, presentations, videos, and assessments, to ensure they meet DIYguru s quality standards and align with industry best practices.
- Develop and Implement QA Processes : Create and maintain quality assurance processes and checklists to systematically evaluate the accuracy, consistency, and effectiveness of all educational materials.
- Conduct Regular Audits : Perform regular audits of content to identify areas for improvement, ensuring all materials are up-to-date, accurate, and free of errors. Provide feedback to content creators and instructors to facilitate continuous improvement.
- Collaborate with Content Developers and Instructors : Work closely with curriculum developers, instructors, and subject matter experts to address any quality issues and ensure all content is pedagogically sound and aligns with learning objectives.
- Monitor Compliance with Standards : Ensure all content complies with internal quality standards as well as external accreditation requirements and industry standards. Verify that all educational materials meet regulatory and ethical guidelines.
- Test and Validate Online Learning Tools : Test online learning tools, platforms, and interactive elements to ensure they function properly and provide a seamless user experience for learners.
- Document QA Findings and Reports : Maintain detailed documentation of all QA processes, findings, and recommendations. Prepare reports for senior management on the status of content quality and areas for improvement.
- Train and Mentor Content Teams : Provide training and guidance to content creators and instructors on quality assurance best practices, helping them develop high-quality educational materials.
- Stay Updated on Industry Trends : Keep up-to-date with the latest trends and advancements in education technology, quality assurance, and instructional design. Apply new insights to enhance the quality of DIYguru s educational offerings.
- Support Continuous Improvement : Identify opportunities for process improvements within the quality assurance function and implement changes that enhance content quality and efficiency.
Requirements
- A bachelor s degree in Education, Quality Management, Instructional Design, or a related field.
- A minimum of 3-5 years of experience in quality assurance, preferably within the education, e-learning, or training sectors.
- Strong attention to detail with the ability to identify errors, inconsistencies, and areas for improvement in educational content.
- Excellent analytical and problem-solving skills, with a focus on continuous improvement and quality enhancement.
- Familiarity with quality assurance methodologies and best practices, including experience with QA tools and software.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide constructive feedback.
- Ability to manage multiple tasks and projects simultaneously, with strong organizational and time-management skills.
- Knowledge of instructional design principles and e-learning standards is a plus.
- Self-motivated, proactive, and able to work independently as well as part of a team.
- Fluent in English; proficiency in additional languages is a plus
Employment Type: Full Time, Permanent
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What DIYguru Education & Research employees are saying about work life
based on 8 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
DIYguru Education & Research Benefits
Work From Home 
Job Training 
Education Assistance 
Soft Skill Training 
Free Transport 
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