Director - Sales - SME/MSME Business (12-16 yrs)

Job Description: Regional Director - SME/MSME Business

About Us:

We are a leading online platform empowering SME and MSME businesses with innovative solutions. We provide a comprehensive suite of tools to drive growth, enhance efficiency, and streamline operations. As we expand our presence, we are seeking a dynamic and experienced Regional Director to oversee operations and drive the P&L for the region.

Key Responsibilities:

Strategic Leadership:

- Develop and implement regional strategies to achieve growth and revenue targets for SME and MSME clients.

- Drive regional business objectives in alignment with company goals.

P&L Management:

- Own the profit and loss for the region, ensuring financial targets are met.

- Optimize resource allocation and drive cost efficiencies without compromising service quality.

Customer Acquisition and Retention:

- Lead efforts to acquire SME and MSME customers, leveraging data-driven insights and innovative marketing strategies.

- Build and maintain strong relationships with key clients, ensuring high satisfaction and retention.

Team Leadership and Development:

- Build, mentor, and manage a high-performing regional team.

- Foster a culture of collaboration, innovation, and excellence across the team.

Operational Excellence:

- Oversee day-to-day operations to ensure seamless service delivery to customers.

- Collaborate with cross-functional teams to ensure operational efficiency and scalability.

Market Insights and Analysis:

- Stay abreast of regional market trends, customer needs, and competitive landscape.

- Provide insights to inform product development and service enhancements tailored for SME and MSME customers.

Qualifications:

- Education: Master's degree in Business, Management for a Premier B School

- 12+ years of experience in sales, operations, or business management, preferably with SME/MSME clients.

- Proven track record of managing P&L and achieving revenue targets.

Skills:

- Strong leadership and team management capabilities.

- Exceptional analytical and problem-solving skills.

- Excellent communication and negotiation abilities.