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Solutions Engineer
DigitalXnode
posted 1hr ago
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Job Description
Job Summary
The Solutions Engineer plays a critical role in supporting the sales process by providing technical expertise and guidance to prospective customers. This role requires a strong understanding of our IT products and services, as well as the ability to effectively communicate complex technical information to both technical and non-technical audiences. The ideal candidate will be a highly motivated and results-oriented individual with a passion for technology and a strong desire to help customers succeed.
Key Responsibilities:
- Work closely with sales teams to understand customer requirements and identify appropriate solutions.
- Conduct technical discovery calls with prospective customers to assess their needs and challenges.
- Design and deliver compelling product demonstrations and presentations.
- Answer technical questions and provide in-depth product information to customers.
- Develop and maintain strong relationships with key customer contacts.
- Collaborate with product management and engineering teams to provide customer feedback and influence product roadmap.
- Stay abreast of the latest technology trends and competitive offerings.
- Contribute to the development of sales collateral and other marketing materials.
Qualifications
- Bachelor s degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in a technical sales or pre-sales engineering role, preferably in the IT industry.
- Strong technical expertise in [List relevant technologies, e.g., cloud computing, cybersecurity, data analytics].
- Excellent communication, presentation, and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to build and maintain strong customer relationships.
- Experience with CRM systems (e.g., Salesforce) is a plus.
Employment Type: Full Time, Permanent
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