Principal Change Analyst

Role Description

A Principal Change Analyst within the Change & Transformation team plays a significant role in ensuring projects (change initiatives) meet objectives on time. This person will focus on business processes changes, systems and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize in achieving organisation goals and minimize resistance. The principal change analyst will work to drive faster adoption, higher ultimate utilization, implement within timelines set and proficiency with the changes that impact process. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

About the organisation

Deutsche Banks Operations group provides support for all of DBs businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary. We move over EUR 1.6 trillion across the Banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day.

Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent.

We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times.

About Client Data Management (CDM)

Client Data Management (CDM) function comprises of Client Data team. The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm. The CDM function is focused on driving compliance within operations. The primary focus of this Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations.

About the Team

The Client Data Change & Transformation team supports the Client Data maintenance team for change management and delivering transformation related initiatives. You will be the interface between senior stakeholders, RTB SMEs, IT developers and analytics team to analyse & implement system changes, monitor the JIRA/Incident management and implement transformation initiatives. You will be part of the team that specializes in providing solutions to complex process/applications problems of the division and help extract business intelligence.

Our CDM Change & Transformation team are working with cutting-edge technology to transform the way that we work. Youll be working on innovative projects involving transformation techniques.

Your key responsibilities

• Works with stakeholders to understand their needs, analyse problems, and capture their requirements
• Front to Back process mapping and identify pain points and propose solutions (Operational & Systemic)
• Possess a working knowledge of the business and/or technical domain in reference data
• Conduct review, analysis and support for Front to back testing
• Acts as the product(s) subject matter expert to support scope and requirement decisions
• Leads or participate in continuous improvement efforts; Building expertise in creating, analysing, and improving processes
• Apply a structured methodology and lead change management activities to create a strategy to support adoption of the changes required by a project or initiative.
• Effective implementation of all the projects assigned and take complete ownership of the deliverables.
• Support communication efforts. Support the design, development, delivery and management of communications.
• Working with RTB SMEs and technology resource to design systematic change
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level

Your skills and experience

• 10+ years of a track record in BA+PM, DATA ANALYSIS, PROCESS MAPPING, PROJECT MILESTONE, PROJECT MANAGEMENT, STAKEHOLDER MANAGEMENT
• Good Knowledge of Python, Alteryx & Tableau (Good to have not mandatory)
• Candidates preferred from banking domain first preference will be for KYC & reference data
• Ability to work with Master Data Management tools, DQ tools and SQL(Good to have not mandatory)
• Relevant experience in Change Management, Data Analysis and driving large transformation projects
• A proven, considerable level of analytical, problem solving and resource planning skills
• Experience in Data Management, Business Analysis and Financial Services
• Strong and well-developed relationship / stakeholder management skills
• Basic knowledge and awareness of (related) business solutions in the marketplace
• Strong knowledge of business analysis methods and tools
• Open minded, able to share information, knowledge and expertise with peers & team members
• Demonstration of excellent communication skills, influencing and presentation skills, experience in managing Client relationships to drive change
• Certifications: PMP, Scrum Master certification, Six Sigma, Process Engineering Good to have