Electronic Banking Associate,Cash & Trade - Implementation

• The Client Implementation Associate (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s).
• Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues.

Your key responsibilities

The Client Electronic Banking Implementation Analyst supports the efficient onboarding & enablement of electronic banking channels for our corporate banking clients.

Task Details

• Verify all documents regarding change of authorized signatories either on an account or within an electronic banking (EB) access channels (specimen signature card, banking agreements, Product documentation, EB Documents) including the signature check regarding authorization of the signatories.
• Perform above checks regarding all German standard companies according to the German Trade Register.
• Perform the technical sign off if EB channels are involved.
• Archive the docs in the digital archiving tools (SmartDoc/Doc Pro).
• You will communicate to the client and/or service by using standard templates in German language.
• Inform Level 1 team to support & finalize the process of a digital authorization.
• Processingofinternalrequests forglobalcustomersofthebank.
• Reviewofordersinaccordancewithinternalguidelinesandcountry specificrequirements.
• Initializationofvideolegitimations.
• Maintenance,entryandreleaseofpersonaldatain banking applications (CIS).
• Internalcommunicationwithinternal business partnersinwrittenform.

Your skills and experience

The person required for the above position should have the following profile:

• Proficiency in German speaking and writing; able to communicate in German with clients.
• 3-5 years of handling client facing role.
• 2-5 years of experience in handling Cash Management products is preferred.
• Experience in IT systems administration/Networking will be an advantage
• Strong communication and inter-personal skills in German.
• Analytical capabilities and logical thinking
• Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level
• Education: University degree or equivalent professional experience
• Language skills: fluency in German (3-5 years of experience)