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1 Trigent Software Desktop Support Job
DSE (Desktop Support)
0-3 years
₹ 1 - 2.5L/yr
Hyderabad / Secunderabad
100 vacancies
DSE (Desktop Support)
Trigent Software
posted 26d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
- Expected to build knowledge and support the team.
- Participate in problem-solving discussions.
- Assist clients in resolving technical issues with the system or application.
- Communicate effectively with clients to understand their concerns and provide appropriate solutions.
- Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
- Document and track client issues, ensuring timely resolution and customer satisfaction.
- Conduct system or application testing to identify and resolve any bugs or errors.
- Stay updated with the latest product knowledge and industry trends to provide accurate and up-to-date support.
Perks and benefits
Cab Facility
Medical Insurance
PF
Note:
Night Shifts
5 working days 2 days off (Rotational)
HR
Subhijeetsingh Gahilot
Subhijeet_g@trigent.com
Employment Type: Full Time, Permanent
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