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Engaged Employer

DentalKart

Compare

3.6

based on 65 Reviews

52 DentalKart Jobs

Senior Operations Manager

Dentalkart

3.6

based on 65 Reviews

8-12 years

New Delhi

1 vacancy

Senior Operations Manager

DentalKart

posted 9d ago

Job Role Insights

Fixed timing

Key skills for the job

SAP CO Logistics Supply Chain Management Automation Testing Operations ERP Systems

+ 4 more

Job Description

Job_Description":"

Position: Senior Operations Manager

Location: Chattarpur, New Delhi

Working Days: 6

Role Overview:

The Senior Operations Manager will be responsible for managing and optimizing end-to-end operations within the company, ensuring seamless logistics, supply chain management, warehouse efficiency, and team collaboration. The role requires a strategic thinker with strong leadership and operational acumen, capable of driving efficiency and innovation in a fast-paced e-commerce environment.

Key Responsibilities:
Strategic Operations Management:

Develop, execute, and oversee operational strategies to align with business objectives and ensure scalability.

Collaborate with senior leadership to create long-term roadmaps for operational excellence.

Monitor and analyze company-wide performance metrics, identifying gaps and implementing data-driven improvements.
Warehouse and Logistics Management:

Oversee multiple regional warehouses, ensuring optimal inventory management, order accuracy, and timely dispatch.

Streamline warehouse processes to enhance productivity, reduce errors, and improve turnaround times.

Implement best practices in warehouse management systems (WMS) and inventory tracking tools.

Ensure effective last-mile delivery solutions to meet customer expectations.
Technical Collaboration:

Partner with the technical team to integrate and optimize operations management tools, such as warehouse management systems, order tracking platforms, and ERP solutions.

Oversee the implementation and maintenance of automation technologies to improve warehouse and logistics processes.

Work closely with IT teams to ensure system uptime and resolve operational system issues promptly.
Control Tower & Process Improvement:

Establish and manage a Control Tower Department to monitor real-time operational activities across regions.

Identify and resolve bottlenecks through predictive analytics and proactive measures.

Drive continuous improvement initiatives, leveraging industry best practices and emerging trends.
Team Leadership & Development:

Recruit, train, and mentor a high-performing operations team, fostering professional development and teamwork.

Cultivate a collaborative environment between operations, sales, marketing, and technical teams to meet organizational goals.
Customer Experience & Compliance:

Address operational challenges impacting customer satisfaction, ensuring prompt resolution.

Maintain compliance with regulatory requirements, company policies, and safety standards across all operations.
Financial Oversight:

Prepare and manage operational budgets, ensuring cost-effectiveness and resource optimization.

Evaluate cost-reduction opportunities in logistics, supply chain, and warehouse operations without compromising quality.

Requirements Required:

Bachelordegree in Business Administration, Operations Management, Supply Chain, or related field (Masterpreferred).

Minimum of 5+ years of experience in operations management within an e-commerce, retail, or logistics environment.

Proven experience managing large-scale warehouse operations and supply chains.

Strong analytical skills with proficiency in tools like MS Excel, Power BI, or Tableau.

Experience with operations management software, such as Vinculum eRetail , SAP , or other ERP systems.
Preferred:

Familiarity with advanced logistics technologies, including automation, robotics, and IoT-enabled solutions.

Experience in leading cross-functional teams, including technical teams, to improve operational workflows.

Knowledge of dental products or similar verticals is an advantage.

Certifications in Six Sigma, Lean Management, or Supply Chain Management (APICS).

Benefits Why Join Us

Opportunity to lead operations in a fast-growing e-commerce company with a dynamic and innovative culture.

Competitive compensation and benefits.

Chance to work on cutting-edge operational technologies and lead transformative projects.

A vibrant workplace fostering growth, creativity, and career progression.

","