Delhivery - Manager - Continuous Improvement - Costing/Cost Optimisation (5-11 yrs)

Manager/Senior Manager - Continuous Improvement

Job Description:

- Develop thorough understanding of current processes through data, field visits and system understanding.

- Identify inefficiencies, bottlenecks and areas of improvement for both service quality and profitability.

- Drive improvement initiatives till end state by collaborating with multiple stakeholders.

- Establish and track key performance indicators (KPIs) to measure the success of improvement initiatives.

- Service Levels for facilities under scope.

- Identify the process gaps and fixes.

- Implement the gaps at scale.

- Gaps can be process, product, structural, organizational.

- Cost optimization.

- Should know and have worked on activity based costing.

- Process optimization.

- Be able to identify redundancy in the processes.

- Manual processes which can be automated.

- Project management.