Training Manager

People from any field can apply for this role, the requirement is

• Should be in Goa
• Good comms skills
• Interested for a trainer role

Job Description:
The Manager will lead and oversee the trainings related to tools and processes used by different corporate and operations functions across the organization. The core focus will be on performance related metrics training, job role related scheduled curriculum training and induction training. The role also demands superior analytics acumen to identify areas/ teams which require extra emphasis on training. The Manager will research, design, develop, deliver, and evaluate training initiatives that promote people capabilities throughout the organization.

Primary Role and Responsibilities Description:

1. Plans and coordinate all onsite and virtual training activities of the corporate staff to include resource, calendar and venue coordination, facilitator preparation, material preparation and/or other logistics related items. Ensures training records are maintained.

2. Designs and delivers training - both face to face and virtual training within time and budget constraints. Working with stakeholders and subject matter experts (SME's) to make the training more relevant to the business objective.

3. Monitors and evaluates training programs effectiveness, success, and outcome periodically.

4. Plan, conduct and oversee metric focused on-the-job coaching and scheduled training to improve theperformance of the trainees across different teams.

5. Manages and oversees the learning management system (LMS) learning experience; analyze learner performance and engagement. Work with team to enact any needed improvements or changes needed.

6. Conducts effective induction and orientation sessions for Senior Management.

7. Communicates with key stakeholders to obtain knowledge and understanding of business needs and operations.

8. Other duties and responsibilities as determined by the reporting manager. Interactions with Internal and External Stakeholders

This role will interact with both internal and external groups. Responsibilities are multi-faceted, working with CS, BD, Corporate teams, Ops Functional and Regional Heads, Academy Content Team, CT Team, Tech & Data Teams, third party e- Learning Platform providers etc