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377 Teleperformance Jobs

Training Manager

6-11 years

Noida

1 vacancy

Training Manager

Teleperformance

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Manage training programs from initiation to completion, ensuring effective delivery and impact on business objectives.
  • Conduct needs analysis to identify skill gaps and create targeted training plans to address them.
  • Collaborate with subject matter experts (SMEs) to develop high-quality content that meets client requirements.
  • Monitor trainee progress and provide feedback to improve overall performance.

Desired Candidate Profile

  • 6-11 years of experience in corporate training or a related field.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent communication skills with ability to engage audiences effectively.
  • Ability to work independently as well as part of a team environment.
  • please share your cv here sakshi.goyal2@teleperformancedibs.com

Employment Type: Full Time, Permanent

Read full job description

Prepare for Training Manager roles with real interview advice

Top Teleperformance Training Manager Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 538 questions

What people at Teleperformance are saying

3.1
 Rating based on 12 Training Manager reviews

Likes

The salary and PLI is credited on time.

  • Salary - Good
Dislikes

Management in Mohali is egoistic. After serving 45 days of notice (which was agreed) abscond was raised. Then you need to pay complete 60 day recovery amount.

  • Skill development - Bad
  • +4 more
Read 12 Training Manager reviews

Training Manager salary at Teleperformance

reported by 102 employees with 4-17 years exp.
₹4.9 L/yr - ₹14.8 L/yr
11% more than the average Training Manager Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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