Customer Support Executive

Key Responsibilities:

- Ready to provide prompt and effective support to customers.

- Professionally communicate with doctors and clinic shops to address their needs.

- Coordinate and pass customer requirements to the technical team for resolution.

- Understand customer requirements thoroughly and ensure they are met effectively.

- Build and nurture long-term relationships with customers by ensuring satisfaction.

- Exhibit excellent English communication skills across voice, email, and chat.

- Demonstrate products clearly and confidently to customers.

- Maintain a positive attitude with a flexible approach to customer interactions.

- Showcase strong persuasion and negotiation skills to ensure customer satisfaction.