Manager - Customer Relationship & Sales (0-2 yrs)

Key Responsibilities:

- Make outbound calls to potential clients and explain company products/services.

- Handle customer inquiries, resolve complaints, and provide appropriate solutions.

- Generate leads and follow up with interested prospects.

- Maintain and update the customer database.

- Knowledge of the GeM Portal is an added advantage

- Collaborate with internal teams to ensure seamless customer experiences.

- Follow up with clients to ensure satisfaction and long-term retention.

- Prepare and present reports on customer interactions and sales performance.

- Stay updated with industry trends and market changes to improve sales strategies.

Key Skills & Qualifications:

- Any graduates with 0-2 year of experience in sales or customer relationship management.

- Excellent communication and interpersonal skills.

- Ability to handle customer concerns professionally.

- Strong problem-solving skills with a customer-first mindset.

- Proficiency in using CRM software and MS Office tools.

- Ability to work in a fast-paced and target-driven environment.

- Should have good communication in English ( Hindi added advantage )