Customer Relationship Manager - Sales

Job_Description":"

• Make outbound calls to potential clients and explain company products/services.
  
• Handle customer inquiries, resolve complaints, and provide appropriate solutions.
  
• Generate leads and follow up with interested prospects.
  
• Maintain and update the customer database.
  
• Knowledge of the GeM Portal is an added advantage
  
• Collaborate with internal teams to ensure seamless customer experiences.
  
• Follow up with clients to ensure satisfaction and long-term retention.
  
• Prepare and present reports on customer interactions and sales performance.
  
• Stay updated with industry trends and market changes to improve sales strategies.
  
  
  
  Requirements

  Key Skills & Qualifications:
  

  
  

  • Any Graduates with 0-2 year of experience in sales or customer relationship management.
    
  • Excellent communication and interpersonal skills.
    
  • Ability to handle customer concerns professionally.
    
  • Strong problem-solving skills with a customer-first mindset.
    
  • Proficiency in using CRM software and MS Office tools.
    
  • Ability to work in a fast-paced and target-driven environment.
    
  • Should have good communication in English ( Hindi added advantage )
    
    ", "